Bilingual Front Desk Associate - Medical Office

SightMD; Brentwood (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k)

PTO

Paid Holidays

Career Development Programs

Job summary

SightMD is seeking a Front Desk Receptionist in Brentwood, NY. The role focuses on greeting patients, scheduling, and accurate record-keeping to support our ophthalmic practice across multiple locations. Bilingual English/Spanish is required to assist a diverse patient base.

The position is full-time and on-site, with responsibilities spanning patient check-in, insurance verification, and liaison with medical staff. Strong organization and HIPAA adherence are essential for success.

Qualifications

• Bilingual English/Spanish required.
• High School diploma or equivalent.
• 1 year of experience in a medical office or customer service environment.
• Excellent organizational, time management, and multitasking abilities.
• Strong customer service and professional demeanor.
• Basic computer proficiency.

Responsibilities

• Greet patients with professional and welcoming demeanor.
• Register new patients and verify billing, insurance, and demographic information.
• Inform patients of procedures, policies, and documentation requirements while ensuring HIPAA compliance.
• Manage scheduling: appointments, changes, and confirmations.
• Open/close the clinic and handle daily payments and reconciliations.
• Maintain patient records with confidentiality and assist with billing documentation.

Skills

Bilingual English/Spanish

Education

High School diploma or equivalent

Tools

Basic computer proficiency

Job description

SightMD is seeking a Front Desk Receptionist in Brentwood, NY. The role focuses on greeting patients, scheduling, and accurate record-keeping to support our ophthalmic practice across multiple locations. Bilingual English/Spanish is required to assist a diverse patient base.

The position is full-time and on-site, with responsibilities spanning patient check-in, insurance verification, and liaison with medical staff. Strong organization and HIPAA adherence are essential for success.