Bilingual Front Desk Associate

Stretch Zone; Miami Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading wellness studio as a Bilingual Front Desk Associate in Miami Beach. You will be the first point of contact for clients, delivering exceptional customer service while managing appointments and supporting studio operations. This role offers a dynamic, supportive team environment with opportunities for career growth and wellness benefits.

Benefits

401(k) matching

Bonus based on performance

Free uniforms

Free stretch sessions + family discounts

Paid sick time (no waiting period)

Casual dress code

Company lunches

Qualifications

• Bilingual (Spanish/English) is a big plus.
• Friendly, professional demeanor with a passion for helping people.
• Able to multitask and manage appointments.

Responsibilities

• Greet clients warmly and ensure a seamless check-in/check-out experience.
• Manage phone calls, schedule appointments, and respond to client inquiries.
• Maintain accurate client records using our CRM system.

Skills

Customer Service Excellence

Organized & Reliable

Strong Communication

Tech-Savvy

Wellness Enthusiast

Job description

Join to apply for the Bilingual Front Desk Associate role at Stretch Zone

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Join to apply for the Bilingual Front Desk Associate role at Stretch Zone

Benefits:

• 401(k) matching
• Bonus based on performance
• Free uniforms
• Training & development
  
  
  

Join the Team at Stretch Zone North Beach & Stretch Zone South Beach (Miami Beach, FL)!

Front Desk Associate – Customer Experience & Studio Support

Are you a friendly, organized, and wellness-minded professional who thrives in a fast-paced, people-first environment? Stretch Zone is looking for a Front Desk Associate who delivers exceptional customer service while keeping our studio running smoothly and efficiently.

About the Role:

As the first and last point of contact for our clients, you’ll play a key role in creating a warm, professional, and organized atmosphere. From greeting guests to managing appointments and assisting with memberships, your attention to detail and positive attitude will support the entire team’s success.

Why Join Us?

• Supportive Team Environment: Be part of a dynamic, mission-driven studio focused on improving lives through assisted stretching.
• Perks & Benefits:
• Free stretch sessions + family discounts
• Paid sick time (no waiting period)
• Casual dress code, company lunches, and more
• Career Growth: Opportunity to grow into roles like Sales Associate and Lead Sales Associate.
• Impactful Work: You’ll help clients move, feel, and live better by supporting their wellness journeys every day.

What You’ll Do:

• Greet clients warmly and ensure a seamless check-in/check-out experience
• Manage phone calls, schedule appointments, and respond to client inquiries
• Maintain accurate client records using our CRM system
• Support membership sales by explaining services and benefits clearly
• Ensure the studio is clean, welcoming, and fully stocked at all times
• Assist the Stretch Team with administrative tasks and special events
• Uphold the studio’s culture of professionalism, respect, and positivity
  
  
  

What We’re Looking For:

• Customer Service Excellence: Friendly, professional demeanor with a passion for helping people
• Organized & Reliable: Able to multitask, manage appointments, and keep things running smoothly
• Strong Communication: Clear verbal and written communication; bilingual (Spanish/English) a big plus
• Tech-Savvy: Comfortable using scheduling software, CRM tools, and basic office programs
• Wellness Enthusiast: Interest in health, fitness, or wellness is a plus!
  
  
  

Ready to Apply?

If you’re passionate about wellness, love helping others, and want to be part of a supportive and high-energy team, we want to hear from you! Submit your resume today!

About Us:

Stretch Zone Miami Beach is a premier assisted stretching studio, helping clients improve flexibility, mobility, and overall well-being. From athletes to professionals, we empower individuals to enhance performance and reduce discomfort through personalized, science-backed stretching.

Stretch Zone South Beach & Stretch Zone North Beach are equal-opportunity employers committed to diversity and inclusion.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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