Bilingual Front Desk Associate

Stretch Zone, Inc; Miami Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a premier assisted stretching studio as a Front Desk Associate, where you'll provide exceptional customer service, manage appointments, and support a wellness-focused team. Enjoy a dynamic environment with opportunities for career growth and a commitment to improving clients' lives.

Benefits

401(k) matching

Bonus based on performance

Free uniforms

Training & development

Free stretch sessions + family discounts

Paid sick time

Casual dress code

Company lunches

Qualifications

• Passion for helping people and customer service excellence.
• Ability to multitask and manage appointments effectively.

Responsibilities

• Greet clients and ensure a seamless check-in/check-out experience.
• Manage phone calls and schedule appointments.
• Maintain accurate client records using CRM.

Skills

Customer Service Excellence

Organized & Reliable

Strong Communication

Tech-Savvy

Wellness Enthusiast

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Free uniforms
• Training & development

Join the Team at Stretch Zone North Beach & Stretch Zone South Beach (Miami Beach, FL)!
Front Desk Associate – Customer Experience & Studio Support

Are you a friendly, organized, and wellness-minded professional who thrives in a fast-paced, people-first environment? Stretch Zone is looking for a Front Desk Associate who delivers exceptional customer service while keeping our studio running smoothly and efficiently.

About the Role:

As the first and last point of contact for our clients, you’ll play a key role in creating a warm, professional, and organized atmosphere. From greeting guests to managing appointments and assisting with memberships, your attention to detail and positive attitude will support the entire team’s success.

Why Join Us?

• Supportive Team Environment: Be part of a dynamic, mission-driven studio focused on improving lives through assisted stretching.
  
  
• Perks & Benefits:
  
  
  • Free stretch sessions + family discounts
    
    
  • Paid sick time (no waiting period)
    
    
  • Casual dress code, company lunches, and more
    
    
• Career Growth: Opportunity to grow into roles like Sales Associate and Lead Sales Associate.
  
  
• Impactful Work: You’ll help clients move, feel, and live better by supporting their wellness journeys every day.
  
  

What You’ll Do:

• Greet clients warmly and ensure a seamless check-in/check-out experience
  
  
• Manage phone calls, schedule appointments, and respond to client inquiries
  
  
• Maintain accurate client records using our CRM system
  
  
• Support membership sales by explaining services and benefits clearly
  
  
• Ensure the studio is clean, welcoming, and fully stocked at all times
  
  
• Assist the Stretch Team with administrative tasks and special events
  
  
• Uphold the studio’s culture of professionalism, respect, and positivity
  
  

What We’re Looking For:

• Customer Service Excellence: Friendly, professional demeanor with a passion for helping people
  
  
• Organized & Reliable: Able to multitask, manage appointments, and keep things running smoothly
  
  
• Strong Communication: Clear verbal and written communication; bilingual (Spanish/English) a big plus
  
  
• Tech-Savvy: Comfortable using scheduling software, CRM tools, and basic office programs
  
  
• Wellness Enthusiast: Interest in health, fitness, or wellness is a plus!
  
  

Ready to Apply?

If you’re passionate about wellness, love helping others, and want to be part of a supportive and high-energy team, we want to hear from you! Submit your resume today!

About Us:
Stretch Zone Miami Beach is a premier assisted stretching studio, helping clients improve flexibility, mobility, and overall well-being. From athletes to professionals, we empower individuals to enhance performance and reduce discomfort through personalized, science-backed stretching.

Stretch Zone South Beach & Stretch Zone North Beach are equal-opportunity employers committed to diversity and inclusion.