Bilingual French Teller

UNFCU; New York (NY); On-site; USD 45,000 - 46,000; Full time

Job summary

UNFCU is seeking a teller to process deposits, withdrawals, transfers and foreign currency transactions onsite in New York City. You will handle cash, documents, and member interactions with confidentiality while adhering to UNFCU procedures.

The role requires a high school diploma, 1–2 years of teller experience, and fluency in French. Candidates should have strong MS Office skills and a commitment to service excellence.

Qualifications

• High school diploma or equivalent required.
• 1-2 years teller/branch operations experience, including cash handling.
• Demonstrated experience delivering high-quality member or customer service.
• Working knowledge of financial branch procedures and teller operations.
• Strong computer skills, including proficiency in Microsoft Office, with excellent organizational, verbal, and written communication skills.
• Bilingual in French required.

Responsibilities

• Process deposits, withdrawals, transfers, share drafts, money orders, cashing of checks, loan payments and foreign currency transactions.
• Replenish ATMs, TCRs and coin machines as needed.
• Reconcile and complete end-of-day backup work, ensuring vault safekeeping.
• Maintain confidentiality of members' accounts and ensure security of all cash.
• Uphold Bank Secrecy Act and anti-money laundering policies and procedures.

Skills

Cash handling

Customer service

French language (bilingual)

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Under general supervision, apply service principles to all interactions, process all member transactions while maintaining confidentiality, handle foreign currency transactions, and ensure the safekeeping of cash, foreign currencies and checks in compliance with regulations. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.

This position is onsite.

NYC Salary Range: $44,720 - $46,000 annually; compensation is commensurate to geographic location.

• Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
• Utilize the service excellence model to provide a memorable member experience at each touch point.
• Ensure accurate processing of transactions including but not limited to deposits, withdrawals, transfers, share drafts, money orders, cashing of checks, loan payments and foreign currency transactions (buy and sell foreign currency), while maintaining confidentiality of members’ accounts and ensuring the security of all cash in accordance with credit union procedures.
• Replenish ATMs, TCRs and coin machines as needed.
• Reconcile and complete any needed back up work, at the end of the day; ensure safekeeping in the vault.
• Keep abreast of changing/new regulations, UNFCU products, procedures and technology.
• Perform additional responsibilities as assigned.
• Uphold UNFCU’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures, including:
  • Maintain awareness of and report suspicious activity
  • Complete all relevant BSA reports promptly and accurately (e.g. CTRs, SARs)
  • Complete annual BSA/AML/OFAC training

Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct

• High school diploma or equivalent required
• Minimum of 1-2 years of teller or branch operations experience, including cash handling
• Demonstrated experience delivering high-quality member or customer service
• Working knowledge of financial branch procedures and teller operations
• Strong computer skills, including proficiency in Microsoft Office, with excellent organizational, verbal, and written communication skills
• Bilingual in French required