Bilingual First Steps Coordinator

Wellroot Family Services; Tucker (GA); Remote; USD 42,000 - 54,000; Full time

Job summary

A community support organization is seeking a First Steps Coordinator to help implement parenting education and support families. The role involves developing community partnerships, maintaining program materials, and providing educational resources relevant to families. Ideal candidates should be bilingual in Spanish, possess a degree in a related field, and have experience working with children and families. The position is based in Tucker, GA, with flexible hours including evenings and weekends.

Qualifications

• Bilingual and able to read, write and speak Spanish proficiently.
• Bachelor’s degree (preferred) in human services, social work, child and family development or related field.
• Experience in working with or providing services to children and their families.
• Ability to establish genuine, trusting relationships.
• Acceptance of individual differences and willingness to work with culturally diverse populations.
• Knowledge of infant and child development; infant mental health endorsement preferred.

Responsibilities

• Support and implement the First Steps mission and goals.
• Coordinate parenting education classes for the community.
• Develop and maintain community resources relevant to families.
• Maintain program materials and relevant information across categories.
• Participate in regular supervision and collaborate with other First Steps sites.

Skills

Bilingual (Spanish)

Experience working with children and families

Ability to build trusting relationships

Knowledge of child development

Experience with culturally diverse populations

Education

Bachelor’s degree in human services or related field

High school diploma or equivalent

Job description

Location: Tucker, GA

Job Id:280-61

# of Openings:1

Job Title:First Steps Coordinator

Reports To:Program Manager of Healthy Families

Department:Programs

FLSA:Exempt

Job Summary

The First Steps Coordinator is responsible for supporting the First Steps Mission and Goals and for following the guidelines for services under the plan. Also, the coordinator is responsible for the development and/or implementation, supervision of services provided, and coordination of efforts under the First Steps plan within a community. This position will also coordinate and implement parenting education to the community.

Planning

• With community partners, fiscal sponsor, and supervisor, develop and/or implement a plan for serving families in your community to include:
  • Identify the target population and service delivery location(s).
  • Ensure access for parents of all ages and all ethnic and socio-economic backgrounds.
  • Connect with community partners that will provide access to families.
  • Establish referral partner agreements
  • Establish consistent referral process practices
  • Establish a tracking system for referrals
    • Where available, coordinate within a continuum of services.

Service Delivery of First Steps

• Coordinators will ensure that all parents are provided with adequate materials. FSC will maintain FSG program materials.
• Services consistent with the First Steps Mission and Goals and that meet the guidelines for First Steps Plan functions.
• Relevant and age-appropriate information from reliable sources in each of the following categories:
  • Maternal Health
  • Newborn/Child Health
  • Home and Child Safety
  • Community and Family Safety
  • School Readiness
  • Family Economics/Self-sufficiency
• A localized directory of community resources relevant to families within the target population
• An opportunity to provide feedback about services received through this program.

Plan Coordination – Coordinate Activities of the First Steps program in your community

• Promote plan with community partners and general public
• Identify key needs of families participating in the program and identify community resources to meet those needs
• Complete GEOHVIS data entry in a timely manner.
• Maintain adequate program supplies.
• Develop a localized directory of resources relevant to all families in the target population.
• Assist in operating program within budget and secure funds for program as needed.
• If required, recruit, train and supervise staff and/or volunteers to assist with services to families or other activities as needed.

Implementation of Parent Education and Coaching Model

• Work with community partners to establish parent class schedules
• Conduct training series at least quarterly, requiring evening and possible weekend work.
• Conduct parent education classes on an ongoing basis

Other Responsibilities

• Participate in regular, on‑going supervision with their supervisor, at least monthly.
• Coordinators work cooperatively with coordinators from other First Steps sites to facilitate serving all families within their areas.

Requirements

• Bilingual and able to read, write and speak Spanish proficiently.
• Bachelor’s degree (preferred) in human services, social work, child and family development or related field preferred, minimum of a high school diploma or equivalent, college coursework preferred
• Experience in working with or providing services to children and their families
• An ability to establish genuine, trusting relationships
• Acceptance of individual differences
• Experience and willingness to work with the culturally diverse populations present among the site’s target population
• willing to engage in building reflective capacity (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.)
• Knowledge of infant and child development
• Infant mental health endorsement preferred (if available in the state)

This position is located at the Wellroot office in Gainesville, Georgia, and the work is conducted in an office setting and across the community in Hall, Gwinnett, Forsyth, Lumpkin, and Dawson counties.

• Fast‑paced, working with vulnerable clients.
• The ability to maintain a flexible work schedule which will include evenings and weekends is required
• Must be able to lift up to 25 pounds
• Usually sits in front of a computer 50% of the time
• May be subject to imposed deadlines
• May be subject to hostile and emotionally upset clients, staff, family members, or the general public at times
• Possible telehealth and remote work
• Possible work travel for home visits
• Has regular contact with clients and their staff, family members, and the general public
• Work in a variety of settings. Sit, stand, walk, bend, lift, move, squat, climb stairs, reach above shoulder level, kneels, pus, or pull intermittently during working hours.

*Please note that we are not partnering with any third‑party agencies for this role. Interested candidates should apply directly through our website.