Bilingual Financial Service Rep (Part-Time, Flexible Hours)

Fort Hood National Bank; Fort Cavazos (TX); On-site; USD 20,664 - 27,552; Part time

Job summary

A regional financial institution is seeking a part-time Financial Service Representative based in Fort Cavazos, Texas. The role involves providing excellent customer service and understanding financial needs. Candidates must possess a high school diploma and have a passion for building long-term relationships, along with bilingual communication skills in English and Spanish. The position requires flexible hours and the ability to handle cash responsibly. Join an inclusive work environment that values teamwork and customer-centric service.

Qualifications

• Must be at least 18 years old.
• Ability to handle large sums of money is preferred.
• 3-6 months of customer service experience is preferred.

Responsibilities

• Provide prompt and friendly service to customers.
• Explore and recommend financial services to customers.
• Handle cash following proper balancing procedures.

Skills

Bilingual communication (Spanish and English)

Customer relationship building

Flexibility in scheduling

Education

High school diploma or equivalent

Job description

* At least 18 years of age
* High school diploma or equivalent
* Ability to communicate clearly and professionally in both Spanish and English
* 3-6 Months experience working in a customer service environment preferred
* 3-6 Months experience handling and balancing large sums of money preferred
* Strong desire and ability to build long term customer relationships through passion, commitment, listening and understanding.
* Ability to work a flexible schedule including evenings, weekends, and holidays.
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment

Job Description

* Provide prompt, efficient and friendly service to all customers
* Explore customer financial needs to recommend services and products
* Conduct business development visits to promote the bank s services and products
* Assist customers with banking/financial needs
* Remain knowledgeable about products, fees, policies and current offers to assist customers with product suggestions
* Cash handling and adherence to proper balancing procedures
* Accountable for the achievement of monthly targets as assigned
* Operate the cash vault according to established policy and procedures
* Balance the ATM and coin machine
* Assist customers through the commercial teller window
* Regular and predictable attendance and punctuality
* Other duties as assigned

Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Schedules are prepared based on business need and subject to change at any time.
* Operate a computer and other office machinery
* Ability to lift up to 50 lbs