Bilingual Field Account Manager – Remote NYC Area

UHC; Breezy Point (MN); Hybrid; USD 26,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase & 401k

Job summary

UnitedHealthcare is seeking a field-based EP Account Manager to enroll eligible Essential Plan members and build strong relationships with provider offices, CBOs, and communities in the New York market.

You will present health plan information, manage a sales pipeline and travel within the NYC area to achieve enrollment goals, with flexible remote work options and core business hours.

Qualifications

• Marketplace Certified (NYSOH CAC) in good standing or willing to obtain certification within 30 days of hire.
• 1+ years of B2B, B2C direct marketing, outside sales or community outreach experience
• Intermediate proficiency in MS Office (Outlook, Word, Excel, PowerPoint)
• Willing and able to travel locally up to 100% of time within NYC market area requiring reliable transportation or access to public transportation
• Willing and able to work core business hours, Monday - Friday 8am-5pm and nights and weekends as required
• Reside within commuting distance to New York Metropolitan area
• Bilingual English and Korean

Responsibilities

• Enroll eligible members in UHC Essential Plan
• Build and foster relationships with key accounts (provider offices, pharmacies, CBOs, housing, etc.)
• Present health plan information to providers, business advocates, potential eligible and responsible for closing sales
• Serve as point of contact for members to provide excellent service and enrollment experience
• Lead pipeline management
• Meet or exceed sales and enrollment expectations within assigned territory
• Conduct product information presentations in multiple settings, including in-home consultations
• Function independently and responsibly with minimal supervision
• Track and measure sales events, leads, progress, appointments, and relationships daily through internal systems
• Provide input and feedback on promotional opportunities, benefits, and issues
• Stay informed on UHC operations, provider network, premiums, member services, claims, and explanations of benefits to community partners and members
• Manage multiple priorities including visiting provider offices regularly and following up on leads
• Track schedules to keep appointments on time and maintain records
• Input consumer demographics and interactions into company systems
• Performs other duties as required

Skills

Communication skills

Relationship building

Compassionate selling

Independent work

Multitasking

Bilingual English and Korean

Education

NYSOH CAC certification

Tools

MS Office (Outlook, Word, Excel, PowerPoint)

Job description

UnitedHealthcare is seeking a field-based EP Account Manager to enroll eligible Essential Plan members and build strong relationships with provider offices, CBOs, and communities in the New York market.

You will present health plan information, manage a sales pipeline and travel within the NYC area to achieve enrollment goals, with flexible remote work options and core business hours.