Bilingual Family Support Specialist - QPC

The Village for Families and Children; Manchester (CT); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Employer matched retirement savings

Tuition assistance

Job summary

The Village for Families and Children seeks a Quality Parenting Center Specialist to provide structured family visit services under the QPC program in Manchester, CT. You will work with DCF-referred families, conduct weekly visits, and support parents to demonstrate improved parenting skills using a Visit Coaching approach.

Role includes case management, collaboration with bio families and resource families, and coordination with community providers.

Qualifications

• 2–3 years of experience in a human services role is common but not required.
• Excellent oral and written communication skills.
• Organized and able to work independently.
• Flexible and able to multi-task.
• Cultural competency to serve diverse populations.
• Bilingual skills preferred.
• Experience with inner-city children a plus.
• Proficient with Microsoft Office and basic computer skills.

Responsibilities

• Provide visitation services to families referred by DCF under Quality Parenting Center.
• Conduct weekly family visits and coordinate with bio-family and substitute caregiver.
• Assist with transportation when needed; coordinate with community services.
• Maintain Visit Coaching model to support parenting skills.
• Complete required clinical documentation and program reports.
• Develop and maintain relationships with community agencies.
• Collaborate with team on client and program needs.
• Participate in agency committees and community outreach.

Skills

Excellent oral and written skills

Independent work

Flexible and multi-tasking

Cultural competency

Bilingual skills preferred

Driver's license and reliable vehicle

Microsoft Office proficiency

Education

BA in social work

Associate’s degree + 2 years experience

Job description

The Village for Families and Children

Job Tracking ID: 512620-916297

Job Location: Manchester, CT

Job Level: Mid Career (2+ years)

Level of Education: BA/BS

Job Type: Full-Time/Regular

Years of Experience: 2 - 5 Years

Starting Date: ASAP

Salary: $46,000

Work Hours: 40

Job Description

The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission "to build a community of strong, healthy families who protect and nurture children" by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region.

Named a Connecticut Top Workplace for six consecutive years with national distinction for workplace culture and diversity, equity and inclusion practices, you can be sure you're joining an organization that's just as committed to your success as we are to those we serve.

Starting Annual Salary: $46,000

The work schedule will be Tuesday Saturdays (Some weekdays until 8:00 pm)

Quality Parenting Centers Specialist(s) QPC:

Responsible for provision of Quality Parenting Center family visits. Provide visitation services to families referred by DCF following the removal of a child(ren) due to abuse or neglect. Will conduct weekly family visits and work closely with the bio-family and resource family (substitute caregiver) when possible. May require occasional transportation assistance should a need arise. Services are provided in coordination with DCF and other community service providers. QPC Family Support Specialists will utilize the Visit Coaching Model in their family time visits. As part of Visit Coaching, the coach is actively involved in supporting the parents to demonstrate their best parenting skills, utilizing a strength-based approach. A range of coaching approaches /interventions can be used based on the individual strengths and needs of the parents including use of play, queuing, modeling, instruction, and rehearsal.

The Family Support Specialistis responsible for provision of case management, support services, mental health services to children and families, or community programs, in coordination with other agency and community services and documentation of services as required by program policies and funding sources. Provides service in the office, home or host setting, to meet the unique needs of families served.

Provides direct services to children and their families which may include:

1. Conducts comprehensive assessments and engagement
2. Develops treatment plans and contracts for services
3. Implements treatment plans, modifying it as appropriate during the course of treatment
4. Discharge planning, which may include plans for follow up treatment and connection to community services and programs
5. Provides case management services
6. Works with community groups in collaborative ventures
7. Completes clinical documentation and reports, as well as any other documentation and reports required by agency and program policies and funding sources, accurately and timely.
8. Develops and maintains collaborative relationships with other community agencies and organizations, in order to provide comprehensive and effective treatment services for clients (i.e., schools, courts, hospitals, etc.).
9. Works as a team member with other clinical and administrative staff to respond to client and programmatic needs.
10. Contributes to agency organizational life by participating in agency wide task forces, committees or problem solving teams as appropriate.
11. Contributes to agency visibility and development of community linkages by representing The Village in community groups or committees, as assigned by supervisor.
12. Other duties and responsibilities as assigned.

Experience and Skills

EDUCATION

BA in social work, sociology, psychology or comparable human service program. An Associate's degree plus 2 years of relevant experience can be accepted in lieu of a bachelor's degree.

EXPERIENCE

• 2-3 years' experience in a comparable position in a human services agency preferred but not required.
• Excellent oral and written skills and ability to communicate comfortably with children, parents, and school personnel.
• Organized and able to work independently with minimal supervision.
• Flexible and able to multi-task.
• Cultural competency to serve targeted populations.
• Bilingual skills preferred.
• Experience working with inner-city children.
• Commitment to Results/Performance Based Accountability.
• May be required to maintain valid driver's license and ability to drive or otherwise obtain transportation to provide services throughout the service area.
• Proficient with Microsoft Office and spreadsheet applications. Possess solid general computer skills. Familiarity with specific applications used by The Village a plus.

Job Benefits

Benefits:

Our benefits package supports your whole life with comprehensive health coverage, generous paid time off, and employer matched retirement savings. We also invest in your growth through tuition assistance (Loan Forgiveness Program NHSC, tuition reimbursement and Student Loan Repayment). https://thevillage.org/careers/our-benefits/

The Village for Families and Children is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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