Bilingual Family Support Specialist - QPC

The Village; Manchester (CT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Retirement savings matching

Tuition assistance

Job summary

The Village in the Greater Hartford, Connecticut region seeks a Bilingual Family Support Specialist for the Quality Parenting Centers (QPC) to provide visitation services, case management, and family coaching. The role collaborates with DCF and community partners to support children and families in need.

The Specialist will conduct assessments, develop treatment plans, and ensure timely documentation across office, home, or host settings. Strong communication and bilingual skills are a plus.

Qualifications

• BA in social work, sociology, psychology or related field.
• Associate's degree with 2 years relevant experience accepted in lieu of bachelor's.
• 2+ years in a comparable human services role preferred but not required.

Responsibilities

• Provide weekly family visits and utilize Visit Coaching to support parenting skills.
• Perform case management and documentation per program policies.
• Develop and implement treatment plans and discharge planning.
• Coordinate with DCF and community partners to support families.
• Maintain professional records and collaborate with schools, courts and hospitals.

Skills

Oral and written communication

Independent work

Multi-tasking

Cultural competency

Community collaboration

Microsoft Office

Driving/transportation

Education

BA in social work or related field

Associate's +2 years experience alternative

Tools

Microsoft Office

Spreadsheet applications

Job description

Bilingual Family Support Specialist - QPC

The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission “to build a community of strong, healthy families who protect and nurture children” by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region.

Named a Connecticut Top Workplace for six consecutive years with national distinction for workplace culture and diversity, equity and inclusion practices, you can be sure you’re joining an organization that’s just as committed to your success as we are to those we serve.

The work schedule will be Tuesday – Saturdays (Some weekdays until 8:00 pm)

Quality Parenting Centers Specialist(s) QPC:

Responsible for provision of Quality Parenting Center family visits. Provide visitation services to families referred by DCF following the removal of a child(ren) due to abuse or neglect. Will conduct weekly family visits and work closely with the bio-family and resource family (substitute caregiver) when possible. May require occasional transportation assistance should a need arise. Services are provided in coordination with DCF and other community service providers. QPC Family Support Specialists will utilize the Visit Coaching Model in their family time visits. As part of Visit Coaching, the coach is actively involved in supporting the parents to demonstrate their best parenting skills, utilizing a strength-based approach. A range of coaching approaches /interventions can be used based on the individual strengths and needs of the parents including use of play, queuing, modeling, instruction, and rehearsal.

The Family Support Specialist is responsible for provision of casemanagement, support services, mental health services to children and families, or community programs, in coordination with other agency and community services and documentation of services as required by program policies and funding sources. Provides service in the office, home or host setting, to meet the unique needs of families served.

Provides direct services to children and their families which may include:

• Conducts comprehensive assessments and engagement
• Develops treatment plans and contracts for services
• Implements treatment plans, modifying it as appropriate during the course of treatment
• Discharge planning, which may include plans for follow up treatment and connection to community services and programs
• Provides case management services
• Works with community groups in collaborative ventures
• Completes clinical documentation and reports, as well as any other documentation and reports required by agency and program policies and funding sources, accurately and timely.
• Develops and maintains collaborative relationships with other community agencies and organizations, in order to provide comprehensive and effective treatment services for clients (i.e., schools, courts, hospitals, etc.).
• Works as a team member with other clinical and administrative staff to respond to client and programmatic needs.
• Contributes to agency organizational life by participating in agency wide task forces, committees or problem solving teams as appropriate.
• Contributes to agency visibility and development of community linkages by representing The Village in community groups or committees, as assigned by supervisor.
• Other duties and responsibilities as assigned.

Experience and Skills

EDUCATION

BA in social work, sociology, psychology or comparable human service program. An Associate's degree plus 2 years of relevant experience can be accepted in lieu of a bachelor's degree.

EXPERIENCE

• 2-3 years’ experience in a comparable position in a human services agency preferred but not required.
• Excellent oral and written skills and ability to communicate comfortably with children, parents, and school personnel.
• Organized and able to work independently with minimal supervision.
• Flexible and able to multi-task.
• Cultural competency to serve targeted populations.
• Experience working with inner-city children.
• Commitment to Results/Performance Based Accountability.
• May be required to maintain valid driver’s license and ability to drive or otherwise obtain transportation to provide services throughout the service area.
• Proficient with Microsoft Office and spreadsheet applications. Possess solid general computer skills. Familiarity with specific applications used by The Village a plus.

Our benefits package supports your whole life with comprehensive health coverage, generous paid time off, and employer matched retirement savings. We also invest in your growth through tuition assistance (Loan Forgiveness Program –NHSC, tuition reimbursement and Student Loan Repayment). https://thevillage.org/careers/our-benefits/