Bilingual Family Services Advocate — Early Head Start

The Community Group; Massachusetts; On-site; USD 42,000 - 58,000; Full time

Job summary

The Community Group is seeking a Family Service Advocate to support the Early Head Start-Child Care Partnership program in Massachusetts. You will establish trusted relationships with families, recruit participants, and help coordinate monthly Policy Council meetings with the EHS team.

You’ll promote family engagement, perform regular case management, and ensure families access health, nutrition, and other services. Occasional evenings or weekends may be required.

Qualifications

• Experience working with at-risk families and infants and toddlers.
• Bilingual (English/Spanish) is required.
• Excellent interpersonal and advocacy skills.
• Excellent written, verbal and organizational skills.
• Must be able to give and receive constructive feedback and work cooperatively on a team.
• Occasional night or weekend activities required.
• Reliable transportation is required; and
• Family Service Advocate Certification or equivalent within 18 months of hire.

Responsibilities

• Establish and maintain a supportive relationship with each assigned family in order to ensure children and parents receive comprehensive Early Head Start services
• Participate in family recruitment activities
• Plan and implement, with the Family Services Manager and EHS Management Team, all monthly Policy Council meetings; contact parents and community partners to ensure participation and meeting quorum requirements
• Encourage and support family engagement in program activities that support child and adult development, including policy and program decision-making
• Schedule monthly on-site time with all educational partners that is predictable and consistent
• Organize opportunities for families to engage in program events throughout the year to reflect the child’s program participation
• Conduct regular case management reviews with EHS Management Team
• Collect and track attendance information on all EHS children and input records into ChildPlus database; follow up on absence concerns with families
• Assist EHS Management colleagues in obtaining health/mental health, nutrition, workforce, and other information from families
• Execute parenting trainings as indicated in the interests of the parents and their needs and in accordance with program family services curriculum, Ready Rosie
• Establish and maintain complete child files for each enrolled child
• Participate in professional development opportunities (e.g., EEC StrongStart trainings, Family Service, ERSEA, Office of Head Start)
• Adhere to Early Head Start Policies and Procedures
• Maintain up-to-date CPR and First Aid training
• Adhere to and implement Subpart B and Subpart C Head Start standards related to infants, toddlers and preschool age children

Skills

Interpersonal skills

Advocacy

Communication

Bilingual English/Spanish

Education

Bachelor's degree preferred

Job description

The Community Group is seeking a Family Service Advocate to support the Early Head Start-Child Care Partnership program in Massachusetts. You will establish trusted relationships with families, recruit participants, and help coordinate monthly Policy Council meetings with the EHS team.

You’ll promote family engagement, perform regular case management, and ensure families access health, nutrition, and other services. Occasional evenings or weekends may be required.