Bilingual Evening Financial Aid Navigator

Onward We Learn; Providence (RI); On-site; USD 28,000 - 41,000; Part time

Job summary

Onward We Learn in Providence, RI is seeking a part-time Financial Aid Specialist to guide students and families through FAFSA, CSS Profile, and financial aid milestones. You will support Financial Aid Nights, maintain records, and coordinate with program staff to ensure smooth processing.

The role emphasizes outreach to first-generation students, strong communication, and bilingual abilities (Spanish, Cape Verdean Creole, or French).

Qualifications

• Bachelor’s degree and background in education, school/college counseling, youth development, or a similar field.
• Experience with college admissions and financial aid systems.
• Hands-on experience completing a FAFSA and a CSS Profile form.
• Bilingual: Spanish, Cape Verdean Creole, or French.
• Strong communication skills, with the ability to convey complex information clearly and concisely.
• Exceptional organizational skills, capable of working independently and managing multiple tasks simultaneously.
• Attention to detail and commitment to maintaining accurate and confidential records.
• Familiarity with the needs of under-represented and first-generation students.
• Proficient in Microsoft 365 (Outlook, Word, and Excel) and able to learn and effectively use the latest software and technology systems employed by Onward.
• Commitment to Onward We Learn's mission, values, and strategic objectives.
• Reliable access to transportation.

Responsibilities

• Attend evening Financial Aid Nights and assist with event setup and breakdown.
• Lead sessions with students and families during Financial Aid Nights to guide them through the completion of required financial aid forms.
• Assist with student attendance, transitions, and other operational responsibilities during program hours.
• Provide follow-up support to families as needed to complete additional financial aid requirements, including FAFSA verification, CSS Profile IDOC, and other related processes.
• Meet with students and families in person or virtually if they are unable to attend the events.
• Assist students with identifying scholarship opportunities and completing applications.
• Monitor student engagement and well-being, sharing observations, successes, and concerns with program staff to ensure students receive appropriate support.
• Maintain professional boundaries while building authentic, supportive relationships with students and families.

Skills

Communication skills

Education

Bachelor's degree

Tools

Microsoft 365

Job description

Onward We Learn in Providence, RI is seeking a part-time Financial Aid Specialist to guide students and families through FAFSA, CSS Profile, and financial aid milestones. You will support Financial Aid Nights, maintain records, and coordinate with program staff to ensure smooth processing.

The role emphasizes outreach to first-generation students, strong communication, and bilingual abilities (Spanish, Cape Verdean Creole, or French).