Bilingual EV Service Advisor – Elevate Customer Experience

Uloop Inc.; Miami (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

EV Garage in Miami, FL is seeking a customer-focused service advisor to welcome customers, open work orders, and coordinate diagnostics with our tech team. Proficiency in English and Spanish helps communicate vehicle status, timelines, and costs.

You will provide accurate service estimates, manage warranty and insurance paperwork, build long-term relationships, and participate in shop operations with an eye toward a leadership role as we grow.

Qualifications

• Customer-facing role requiring good communication in English and Spanish.
• Ability to provide accurate service estimates and upsell honestly.
• Experience in automotive service environment is a plus.

Responsibilities

• Welcome and check in customers and open work orders.
• Coordinate diagnostics with the service team and update clients.
• Provide vehicle status timelines and cost estimates to customers.
• Assist with warranty approvals and insurance documentation.
• Support shop operations and contribute to leadership growth.

Skills

Bilingual EN/ES

Job description

EV Garage in Miami, FL is seeking a customer-focused service advisor to welcome customers, open work orders, and coordinate diagnostics with our tech team. Proficiency in English and Spanish helps communicate vehicle status, timelines, and costs.

You will provide accurate service estimates, manage warranty and insurance paperwork, build long-term relationships, and participate in shop operations with an eye toward a leadership role as we grow.