Bilingual ERP Consultant/Project

Triup, Inc.; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology solutions provider in the US is seeking an ERP Consultant to implement and maintain ERP systems. The role involves project management, direct client interaction, and requires fluency in both English and Japanese. Candidates should have a Bachelor's degree in a related field and at least 2 years of experience in ERP software such as Dynamics 365. The position allows for primarily remote work but may require travel and attendance at the Dallas office as needed.

Qualifications

• Bachelor’s degree in Computer Science, IT or related field required.
• At least 2 years of experience with ERP software.
• Fluent in English and Japanese for effective client communication.

Responsibilities

• Implement and support ERP systems for clients.
• Manage ERP projects and lead project members.
• Communicate effectively with clients and team members.

Skills

Fluent English

Fluent Japanese

Customer service skills

Communication skills

Learning new technologies

Education

Bachelor’s degree in Computer Science or related field

Tools

Dynamics 365 Business Central

Finance and Operations

AX

NAV

GP

Job description

Job Description Summary

Implements and maintains an Enterprise Resource Planning (ERP) system. Customizes and configures workflow to allow the integration of systems. Tests ERP functions to ensure the system meets customers’ business and functional requirements. Manages ERP projects as a local project lead. Requires fluency in both English and Japanese to work mainly with Japanese clients in the US.

Job Responsibilities and Duties

Essential Functions

• Identify ERP business systems solutions requirements by consulting with clients; analyzing work processes and operations; establishing solution objectives; preparing specifications.
• Implement and support ERP (Dynamics 365 Business Central, Finance and Operations, AX, NAV, or GP) for new and existing customers, including design, product configuration, testing, data conversion, user acceptance testing, and go‑live support.
• Gather information for the development of custom applications to complement or integrate with existing software.
• Follow Calsoft Project Charter and implementation methodology, produce the required deliverables, and ensure project documentation is complete.
• Drive additional ERP consulting services within the customer base.
• Manage ERP projects and project members or vendors as a project lead.
• Participate in presales activities such as product presentations and proposal preparation.
• Communicate with key client members in fluent English and Japanese.
• Use experience and judgment to plan and accomplish project goals.
• Exercise a certain degree of creativity and latitude.
• Work under general supervision; report to a project lead or department manager.
• Learn new applications and participate in other duties as needed.
• Participate in mandatory training.
• Frequent travel to client sites mainly in Texas and other US states, with occasional overnight or extended stays depending on project requirements.

Team Supporting Functions

• Collaborate with other team members to achieve team goals.
• Train and mentor junior and internship staff if any.
• Contribute to the improvement of services, revenue/profitability, methodologies, and procedures.

Company and Clients

• Understand and incorporate Calsoft values, mission, guidelines, and policies into daily work.
• Build and nurture positive working relationships with clients, co‑workers, and business associates.

Knowledge, Skills and Abilities

Minimum Qualification

• Bachelor’s degree in Computer Science, IT, Business, Finance, Accounting, or a related field.
• At least 2 years of experience in the field or any related ERP software.
• Knowledge of commonly‑used concepts, practices, and procedures within the field.
• Maintain a professional image in attitude, conduct, and attire.
• Outstanding customer service skills.
• Demonstrate aptitude for learning new technologies.
• Effectively communicate technical concepts to a non‑technical audience.
• Interface well with other members of the organization.
• Strong communication skills, both oral and written.
• Business‑level English in listening, speaking, reading, and writing.
• Native or high‑business‑level Japanese in listening, speaking, reading, and writing.

Desirable Qualification

• Knowledge of manufacturing, distribution, or service industry processes.
• Ability to develop, propose, and implement innovative solutions as appropriate.
• Contribute to and influence decisions regarding division procedures.
• Assist management in organizational planning.

Other Conditions

• Meet minimum productivity requirements (KPI or other benchmarks).
• Travel to other regions as required by projects participated in.
• Primarily work from home but may need to work at the Calsoft Dallas office if required.
• Statements in this Job Description are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside their normal responsibilities from time to time, as needed.
• All personnel are encouraged to make suggestions to their managers for improvements in the Job Description to better serve our clients.