Bilingual (English/Spanish) Reductions Assistant

Kanner & Pintaluga; Boca Raton (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive Wage

Paid Time Off, Holidays, Bereavement,S

401K Retirement Savings Plan with Firm

Group Medical/Dental/Vision Plans

Employer-Covered Supplemental Benefits

Voluntary Supplemental Benefits

Annual Performance Reviews

Job summary

Kanner & Pintaluga is seeking a Reductions Assistant to deliver day-to-day administrative support to senior managers. Responsibilities include answering calls, handling correspondence, scheduling client meetings, and coordinating with multiple departments to secure final offers and net information for clients.

The role requires strong verbal and written communication, attention to detail, and the ability to verify medical bills in a fast-paced legal environment. Law firm experience is a plus.

Qualifications

• Full-time schedule 8:00 am–5:00 pm, M-F.
• Bilingual English/Spanish required.
• Ability to verify medical bills.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Legal experience preferred.
• Strong and clear phone presence.
• Excellent organizational and multitasking abilities.

Responsibilities

• Answer phone calls and manage correspondence.
• Schedule appointments with clients and coordinate with departments.
• Verify and organize medical bills and related documentation.
• Create and distribute refund statements.
• Prepare and circulate reports as needed.
• Assist senior managers with day-to-day administrative tasks.
• Support other duties as assigned by the firm.

Skills

Bilingual (English/Spanish)

Customer service skills

Phone presence

Multitasking

Education

High school/GED diploma

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Founded in 2003, Kanner & Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages.

Position Summary

A Reductions Assistant is required to perform secretarial work and provide senior managers with day-to-day administrative support. Duties include answering phone calls, managing correspondence, scheduling appointments with clients, working as a team with other departments to get final offer/net information for our clients, verifying and organizing medical bills, and executing the appropriate follow-up procedures. Should have both great verbal and written communication skills.

Essential Job Functions

• Perform general office clerk duties.
• Handle incoming calls and other communication interactions with third parties.
• Verify and negotiate medical bills.
• Create and distribute refund statements.
• Sort and update required forms and documentation.
• Record information as needed.
• Prepare and circulate reports as needed.
• Perform other related duties as assigned.

Experience/Requirements

• Full-time, 8:00 am to 5:00 pm, M-F.
• High school/GED diploma required.
• Bilingual (English/Spanish) is required.
• Ability to verify medical bills.
• Strong customer service skills.
• Strong and clear phone presence.
• Legal experience preferred.
• Proficient with Microsoft Office programs (Word, Excel, and Outlook).
• Ability to manage a heavy workload in a fast-paced environment.
• Ability to communicate with clients and co-workers effectively and efficiently.
• Possess excellent organizational skills and the ability to multitask and prioritize workload.

Firm Benefits

The Firm offers a competitive benefits package for our full-time employees and their families. Here is a summary of our benefits (the list is not all-inclusive):

• Competitive Wage
• Paid Time Off, Holiday, Bereavement, and Sick Time
• 401K Retirement Savings Plan with Firm match
• Group Medical/Dental/Vision Plans
• Employer-Covered Supplemental Benefits
• Voluntary Supplemental Benefits
• Annual Performance Reviews

Equal Opportunity Statement

Kanner & Pintaluga is an Equal Opportunity Employer. Kanner & Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.