Bilingual (English/Spanish) PRS and HS Case Manager

Bethany Christian Services USA LLC; Palos Heights (IL); Hybrid; USD 31,000 - 39,000; Full time

Job summary

Bethany Christian Services USA LLC in Palos Heights, IL seeks a Bilingual (English/Spanish) PRS and HS Case Manager to provide culturally competent post-release services and comprehensive case management to refugee and immigrant families across Illinois. The role supports home visits, assessments, referrals, and client advocacy within a collaborative team.

The ideal candidate holds a Bachelor’s degree in Human Services or related field with 2+ years of case management experience and is fluent in

Qualifications

• Bachelor’s degree in Human Services or related field with at least two (2) years of case management experience in child and family services or at least three (3) years in refugee and immigration fields
• Bi-lingual English and Spanish
• Ability to work and serve diverse client groups including refugees and minority families

Responsibilities

• Provide culturally and linguistically appropriate Post Release Services (PRS) and comprehensive case management
• Maintain a caseload in compliance with contract terms and agency expectations
• Conduct home visits and perform home study assessments as needed
• Provide psycho-educational information, referrals, outreach, advocacy, and support to children and families
• Develop and maintain relationships with community partners and resources

Skills

Bilingual English/Spanish

MS Office

Verbal and written communication

Education

Bachelor’s degree in Human Services or related field

Tools

Microsoft Office Suite

Job description

Bilingual (English/Spanish) PRS and HS Case Manager

Job Category : Social Services - Refugee & Immigrant Program

Requisition Number : PRSAN001597

• Posted : September 1, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

• Pay or shift range: $22.66 USD to $28.32 USD
  This is the expected starting range for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a PRS and HS Case Manager, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Provide culturally and linguistically appropriate Post Release Services (PRS) and comprehensive case management services;
• Maintain a caseload in compliance with contract terms and agency expectations as defined by program supervisor;
• Effectively maintain case capacity and trending of all caseloads;
• Conduct home visits in accordance with contract requirements, when needed;
• Conduct the reunification process by performing home study assessments as needed;
• Perform resource referrals, community connections, and case management services while utilizing trauma informed care throughout service provision;
• Conduct assessments tailored to the clients needs, while working collaboratively with the program supervisor;
• Assess potential placements for refugee and immigrant children, to include but not limited to interviews, outreach to family in home-country, and home study investigations;
• Complete and document all required reports, case notes, and case contacts in the appropriate database in accordance with the expected timeframes and requirements;
• Provide psycho-educational information, referrals, outreach, advocacy, and support to children and families;
• Provide family stabilization counseling and assist qualified unaccompanied children in accessing services provided through TVAP services;
• Develop and maintain positive networking relationships with community partners and resources for families;
• Refer and connect families to available resources on an on-going basis;
• Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices;
• Serve clients within the entire state of the respective location, as assigned;
• Participate in mandatory training requirements and ongoing trainings monthly and annually to meet all federal, state, and agency expectations;
• Attend weekly meetings with supervisor to consult on cases, and to review case plan and direction;
• Participate in peer to peer support opportunities within the branches for growth and sharing innovation and case consultation within the sites;
• Keep abreast of community resources and refer families for support, as needed;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• Bachelor’s degree in Human Services, Social Work or related field of study from an accredited college with at least two (2) years of case management experience in child and family services or at least three (3) years of case management experience in child and family services, family preservation, kinship care, or refugee and immigration fields in lieu of education;
• Bi-lingual English and Spanish;
• Demonstrated ability to service a difference group of clients, to include refugees or other minority families;
• Mature and stable judgment as well as sensitivity to various cultures and the unique history of refugees;
• Knowledge of state, community and agency resources for victims of abuse;
• Excellent verbal and written communication skills;
• Demonstrated clinical, therapeutic, and crisis intervention skills;
• Ability to work independently and exercise a high level of confidentiality;
• Adheres to all agency and departmental safety procedures including reporting any unsafe practices, equipment, and environment, and takes an active role in correcting the unsafe practice, equipment or environment through proper notification channels;
• Successfully pass a TB test annually and document preference to receive or decline Hepatitis immunization;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
• Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route:
• Varicella: two doses of varicella vaccine (at least four weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from a healthcare provider verifying previous infection.
• MMR: two doses of MMR vaccine (at least four weeks apart) OR titers indicating immunity to all three diseases.
• TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood.
• Influenza: one dose annually during flu season;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursueexcellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• 403(b) retirement plan with employer match eligibility
• Generoustimeoff(11paidholidays,PTOYour Way,paidparentalleave,separatesickandpaidabsencebanks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program

Salary disclosure for residents of California, Colorado, Connecticut, Washington D.C., Hawaii, Illinois, Maryland, & New York*
Note: Bethany’s compensation plan accounts for geographical differentials
Accepting On-Going Applications
Link to full Benefits Package (Total Rewards Guide) is on the Bethany Career Page

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.