Bilingual E/J Sales Account Staff

Interplace, Inc.; Remote (OR); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in logistics is looking for a dedicated professional to support and develop customer relations while achieving sales targets. The ideal candidate is bilingual in English and Japanese, with a strong background in logistics and customer service. You'll be responsible for sustaining existing client relationships and fostering new business opportunities, ensuring customer satisfaction in all aspects of service delivery.

Qualifications

• 5+ years in logistics distribution, transportation sales, and customer relations.
• Strong understanding of warehouse operations and supply chain management.

Responsibilities

• Achieving department budget in sales.
• Support and develop new business with customers.
• Generate and present reports for internal and external purposes.

Skills

Bilingual in English and Japanese

Customer care skills

Analytical skills

Strategic planning

Communication skills

Problem resolution

Negotiation skills

Leadership

Thorough investigation skills

Job description

This position reports to Business Development/Customer Support Department leader.

This position mainly focuses on (but not limited to) customers support and new business development.

Requirement

- Bilingual in English and Japanese

- 5 plus years of Domestics logistics distribution and transportation sales & customer relations experience

- Possess customer care skills with knowledge in logistics, supply chain, warehouse operations, analytics, and strategic planning

- Possess customer focused business professional communication skills

- Has handled negotiations with customers and problem resolution

- Passionate about customer care, leadership, and new customer development

- Has thorough investigation skills

- Having warehouse distribution, reverse logistics, domestic trucking, domestic freight brokerage, warehouse transloading and/or asset trucking knowledge a plus

Job Description

- Achieving department budget in sales

- Support and care pre-existing customers in GA.

- Developing new business with both pre-existing and new customers

- Meeting with, presenting to, and negotiating with all assigned customers

- Communicating and collaborating with operation staff when required.

- Generating and presenting daily/weekly/monthly reports for internal and external purposes