Bilingual Distribution Data Analyst — Drive Ops Innovation

Socket.dev; Vernon (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

Socket.dev is seeking a Distribution Data Analyst to monitor sorting operations across US hubs, build dashboards, and drive process improvements. The role requires strong data analytics, proficiency with Excel and BI tools, and a bilingual English/中文 Mandarin communication capability to coordinate with ground ops, product, IT, and leadership.

You will test new sorting features, support nationwide rollouts, and ensure end-to-end project execution while partnering with Operations, Product, and

Qualifications

• Bilingual fluency in English and Mandarin Chinese (written and spoken).
• Strong analytical skills with proficiency in Excel and Google Sheets.
• Proven ability to pinpoint root causes from data and processes and propose solutions.
• Exceptional communication to collaborate with operations, product, IT, and leadership.
• Own projects end-to-end with accountability in a fast-paced environment.

Responsibilities

• Monitor operational metrics across US sorting centers, identify anomalies and bottlenecks.
• Build and maintain dashboards and reports using Excel, Sheets, and BI tools.
• Draft SOPs, track improvements, and validate results with data.
• Collaborate with Operations, Product, IT, Quality, and Finance on cross-functional initiatives.
• Support testing, pilots, and rollout of sorting systems and warehouse workflows.

Skills

Data analytics

Excel

Google Sheets

Project management

Cross-functional communication

Ownership

Adaptability

Problem-solving

Tools

Power BI

Tableau

Job description

Socket.dev is seeking a Distribution Data Analyst to monitor sorting operations across US hubs, build dashboards, and drive process improvements. The role requires strong data analytics, proficiency with Excel and BI tools, and a bilingual English/中文 Mandarin communication capability to coordinate with ground ops, product, IT, and leadership.

You will test new sorting features, support nationwide rollouts, and ensure end-to-end project execution while partnering with Operations, Product, and