Bilingual Dental Receptionist – Front Desk

Sonrava Health; Poway (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

PTO

Medical & dental insurance

Vision coverage

401K

Competitive salary

Training opportunities

Career advancement

Tuition reimbursement

Job summary

Sonrava Health seeks a friendly receptionist to greet patients, answer calls, schedule appointments, and maintain an organized front desk environment at a modern dental practice in Poway, CA. You will work with a team of dental professionals and support staff to ensure a smooth patient experience from arrival to departure.

This role emphasizes customer service, accurate charting, cash handling, and coordination with the Office Manager for daily operations and marketing initiatives to drive

Qualifications

• Some training or experience in using multi-line phones and computers

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to company Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Chart Filling
• Cash Handling
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
• At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
• All other duties as assigned

Job description

Sonrava Health seeks a friendly receptionist to greet patients, answer calls, schedule appointments, and maintain an organized front desk environment at a modern dental practice in Poway, CA. You will work with a team of dental professionals and support staff to ensure a smooth patient experience from arrival to departure.

This role emphasizes customer service, accurate charting, cash handling, and coordination with the Office Manager for daily operations and marketing initiatives to drive