Bilingual Dental Patient Phone Services Coordinator

Radhika Dental Consulting Llc; Richmond (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Ongoing training and development

Career advancement opportunities

Job summary

Radhika Dental Consulting Llc in Richmond, Texas, is seeking a Dental Patient Phone Services Coordinator. In this role, you'll be the friendly voice that makes a great first impression and supports patient satisfaction through excellent communication and service.

The ideal candidate is self-motivated with strong organizational skills and a positive attitude. We offer competitive compensation, a supportive environment, and career advancement opportunities.

Qualifications

• Previous experience in call center, retail, or customer service preferred.
• Excellent communication skills and positive demeanor.
• Capacity to build trust quickly with patients.

Responsibilities

• Answer incoming calls warmly and professionally.
• Schedule and confirm patient appointments.
• Assist patients with questions and concerns.
• Follow up with prospective patients.
• Maintain accurate patient records and notes.

Skills

Outstanding communication skills

Positive, energetic personality

Strong organizational abilities

Multitasking abilities

Professional phone presence

Ability to build rapport quickly

Self-motivated and goal-oriented

Bilingual (Spanish/English)

Job description

Dental Patient Phone Services Coordinator Wanted! - No Experience Necessary!

Do you love helping people, building relationships, and being the friendly voice that creates an amazing first impression?

We're looking for an exceptional Dental Patient Phone Services Coordinator to join our growing team and help deliver an outstanding experience for every patient who contacts our practice.

We value drive and ambition, loyalty and dependability, personal and professional growth, positive attitudes, exceptional customer service, teamwork and accountability.

What You'll Do

As our Dental Patient Phone Services Coordinator, you'll be the first point of contact for many of our patients and play a critical role in creating a world-class patient experience.

• Answering incoming calls with warmth, professionalism, and enthusiasm
• Scheduling and confirming patient appointments
• Assisting patients with questions and directing them to the appropriate team members
• Following up with prospective and existing patients
• Helping patients feel welcomed, valued, and cared for
• Maintaining accurate patient records and communication notes
• Supporting practice growth through exceptional customer service and communication

What We're Looking For

• Previous call center, food service, retail, customer service, patient coordinator, customer-facing experience preferred
• Outstanding communication skills
• Positive, energetic personality
• Strong organizational and multitasking abilities
• Professional phone presence
• Ability to build rapport and trust quickly
• Self-motivated and goal-oriented
• Someone who embraces learning, growth, and continuous improvement
• Spanish / English speaking strongly preferred

Growth Opportunities

• Team Lead positions
• Treatment Coordinator and other admin roles
• Dental Assisting and clinical roles
• Training and Development roles
• Operations support
• Office Management
• Leadership and Management opportunities

Why Join Us

• Competitive compensation
• Positive, supportive team environment
• Career advancement opportunities
• Ongoing training and development
• A culture built around growth, excellence, and teamwork
• The chance to make a meaningful impact on patients every day

Ready to Grow With Us?

If you're passionate about helping people, love creating exceptional experiences, and want to be part of a team that values drive, loyalty, growth, and opportunity, we'd love to hear from you.

Apply today and start building a career with a company that believes in your future as much as you do.