Bilingual Dental Front Office Coordinator - Downtown LA

Eisnerhealth; Los Angeles (CA); Sur place; USD 30 000 - 33 000; Plein temps

Avantages offerts par ce poste

PTO 7.08 hours per pay period

9 paid holidays

Paid jury duty

Medical, Dental & Vision Insurance

Flexible Spending Accounts

Life Insurance

Long-Term Disability

Chiropractic or Acupuncture visits

401(k) with employer contribution

Résumé du poste

Eisner Health in Downtown Los Angeles is seeking a Dental Front Office Coordinator to welcome patients, schedule appointments, assist with insurance, and coordinate referrals in a 100% onsite role.

Fluency in English and Spanish is required, with 6 months to 1 year of dental front office experience. The position offers a comprehensive benefits package including PTO, holidays, medical/dental/vision insurance, and a 401(k).

Qualifications

• High school diploma or equivalent.
• 6 months–1 year dental front office/clerical experience, including knowledge of dental insurance processes.
• Basic dental terminology and office workflow familiarity.
• Fluent in English and Spanish; able to communicate clearly and compassionately in person and by phone.
• Strong interpersonal skills and commitment to a positive patient experience.
• Excellent phone skills; able to listen, explain information clearly, and respond professionally.
• Comfortable with computers, multi-line phones, and office equipment; able to learn EHR and phone systems within 1 month.
• Proficient in Word, Excel, and Outlook.
• Strong time management and ability to prioritize in a fast-paced environment.
• Current CPR certification or willingness to obtain upon hire.

Responsabilités

• Create a welcoming, respectful experience for every patient, both in person and over the phone.
• Greet patients and provide clear directions and information when they arrive at the health center.
• Answer incoming calls and connect patients with the appropriate department or resource.
• Help patients understand their appointments, next steps, and available services.
• Schedule and coordinate dental appointments accurately and efficiently.
• Register new and returning patients and maintain accurate demographic information in the electronic health record.
• Process and follow up on internal and external dental referrals.
• Help keep patient information and charts current and accurate.

Connaissances

Bilingual English/Spanish

Customer service

Communication

Technology

Microsoft Office

Organization

CPR

Formation

High school diploma or equivalent

Outils

EHR system

Description du poste

Eisner Health in Downtown Los Angeles is seeking a Dental Front Office Coordinator to welcome patients, schedule appointments, assist with insurance, and coordinate referrals in a 100% onsite role.

Fluency in English and Spanish is required, with 6 months to 1 year of dental front office experience. The position offers a comprehensive benefits package including PTO, holidays, medical/dental/vision insurance, and a 401(k).