Bilingual Dental Front Desk & Patient Care Coordinator

Tiburcio Vasquez Health Center, Inc.; Union City (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

Paid leave and holidays

Retirement plan

Tuition reimbursement

Pet insurance

Job summary

Tiburcio Vasquez Health Center (TVHC) is seeking a Dental Receptionist who will be the first point of contact across multiple dental sites. The role focuses on scheduling, record management, front-office operations, and delivering compassionate customer service in a fast-paced, team-oriented setting.

The position is full-time (40 hours/week), with potential Saturday hours. TVHC offers strong benefits and a comprehensive compensation package within a SEIU framework.

Qualifications

• High School Diploma or GED required.
• Bilingual in English and Spanish required.
• Minimum of one (1) year experience in a dental setting highly preferred.
• Knowledge of dental terminology and community knowledge preferred.

Responsibilities

• Performs day-to-day administrative functions and general office duties (word processing, copying, filing, faxing, data entry).
• Maintains waiting areas, files and front-desk areas in an organized, neat manner.
• Provide excellent customer service with confidentiality and HIPAA compliance.
• Greet patients/visitors and direct to appropriate person or department.
• Make patient appointments, send reminders, and manage scheduling changes.
• Verify payment methods and collect data or payments as appropriate.
• Assist patients with insurance forms and register data in electronic/paper records.
• Triages patients to priority appointments based on urgency and availability.
• Audit registration data for accuracy and completeness.

Skills

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

EPIC

Job description

Tiburcio Vasquez Health Center (TVHC) is seeking a Dental Receptionist who will be the first point of contact across multiple dental sites. The role focuses on scheduling, record management, front-office operations, and delivering compassionate customer service in a fast-paced, team-oriented setting.

The position is full-time (40 hours/week), with potential Saturday hours. TVHC offers strong benefits and a comprehensive compensation package within a SEIU framework.