Bilingual Dental Experience Coordinator

Sunrise Smiles Dentistry; Florida; On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance match

Dental insurance

401(k) matching

Paid Time Off + Paid Holidays

Yearly Uniform allowance

Job summary

AvaHR is seeking a Treatment Coordinator for Sunrise Smiles Dentistry to manage treatment planning, scheduling, and patient follow-ups in a high-energy private practice.

Responsibilities include presenting plans, handling registrations and billing, and maintaining accurate records while upholding service excellence. Fluency in Spanish and English is required, with at least 2 years in a dental setting.

Qualifications

• Must be fluent in Spanish and English.
• Minimum 2 years of experience in a dental setting.
• Background in billing and knowledge of dental insurance protocols.
• Strong multitasking and problem-solving capabilities.
• Professional communication skills (verbal, written, and digital).
• Familiarity with healthcare software and computer systems.
• Ability to effectively collaborate with a diverse team and patient population.

Responsibilities

• Coordinate patient schedules, ensuring efficiency and minimal wait times.
• Present treatment plans, track planned treatments, and follow up with patients.
• Provide excellent customer service, addressing questions and resolving concerns.
• Handle registration, billing, collections, and cash posting processes.
• Maintain accurate patient records and oversee all filing/organizational systems.
• Contribute to practice goals by effectively managing schedules and supporting revenue targets.
• Uphold Sunrise Smiles Dentistry policies, professional standards, and commitment to service excellence.
• Assist with any additional tasks or projects as needed.

Skills

Bilingual Spanish/English

Dental office experience

Billing knowledge

Multitasking

Communication skills

Healthcare software familiarity

Team collaboration

Tools

Healthcare software

Job description

Overview

We're looking for someone who's interested in working hard, laughing a lot, and growing as an individual! We are proud of the culture we've created and are looking for more awesome team members to add. As a Treatment Coordinator at our private practice, you will play a key role in ensuring smooth practice operations by presenting and closing treatment plans, managing schedules, coordinating patient appointments, and facilitating treatment plan follow-ups. You’ll also help maintain a welcoming environment that makes every patient and team member feel valued and comfortable.

What We Offer

• Base Pay: $24.00 - $30.00 per hour
• Regular Monthly Bonuses
• Comprehensive Benefits, including:
  • Health insurance match
  • Dental insurance
  • 401(k) matching
  • Paid Time Off + Paid Holidays
  • Yearly Uniform allowance

Key Responsibilities

• Coordinate patient schedules, ensuring efficiency and minimal wait times
• Present treatment plans, track planned treatments, and follow up with patients
• Provide excellent customer service, addressing questions and resolving concerns
• Handle registration, billing, collections, and cash posting processes
• Maintain accurate patient records and oversee all filing/organizational systems
• Contribute to practice goals by effectively managing schedules and supporting revenue targets
• Uphold Sunrise Smiles Dentistry policies, professional standards, and commitment to service excellence
• Assist with any additional tasks or projects as needed

Qualifications

• Must be Fluent in Spanish and English
• Minimum 2 years of experience in a dental setting
• Background in billing and knowledge of dental insurance protocols
• Strong multitasking and problem-solving capabilities
• Professional communication skills (verbal, written, and digital)
• Familiarity with healthcare software and computer systems
• Ability to effectively collaborate with a diverse team and patient population

Our Culture

• Growth-Minded: We prioritize continuous learning and professional development.
• Fun and Spirited: We celebrate teamwork, positivity, and a sense of humor.
• Excellence-Driven: We strive to provide the highest quality dentistry and exceptional patient experiences.
• Patient-Focused: Our mission is to build lasting relationships and ensure every visit is comfortable and stress-free.
• Innovative: We embrace new technologies and processes that help us deliver top-tier care.

Job Type: Full-time

If you are passionate about patient care, excel in a fast-paced environment, and want to be part of a supportive team, Sunrise Smiles Dentistry invites you to apply. Join us and take the next step in your dental career!