Bilingual Delivery Operations Coordinator

Nebraska Furniture Mart Inc.; Cedar Park (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Bilingual pay differential

Job summary

Nebraska Furniture Mart Inc. in Cedar Park, Texas, seeks a Delivery Coordinator II to investigate and resolve warehouse inventory problems and to ensure orders are scheduled and ready for delivery.

You will be the face of smooth delivery operations, coordinating with teams to meet customer needs. Your role includes contacting customers when deliveries can't be made as planned and guiding delivery providers, office staff, and drivers to keep schedules on track and customers loyal.

Qualifications

• Requires high school diploma or GED.
• 1 year of office/clerical experience including customer relations and problem resolution.
• Able to work nights, weekends, and/or early mornings.
• Computer literacy and Microsoft products knowledge.
• Data entry at 50 words per minute.
• Strong oral communication and phone skills.
• Pre-employment screening including background check.

Responsibilities

• Audit delivery orders and reports to identify problems and take action to resolve them.
• Advise teammates and delivery providers on actions to execute the business plan.
• Evaluate requests and approve or propose alternatives to ensure customer loyalty.
• Assist delivery providers, management, office staff and delivery teams.

Skills

Customer relations

Data entry 50 wpm

MS Office

Communication skills

Phone skills

Time flexibility

Education

High School Diploma or GED

Tools

MS Office

Job description

Nebraska Furniture Mart Inc. in Cedar Park, Texas, seeks a Delivery Coordinator II to investigate and resolve warehouse inventory problems and to ensure orders are scheduled and ready for delivery.

You will be the face of smooth delivery operations, coordinating with teams to meet customer needs. Your role includes contacting customers when deliveries can't be made as planned and guiding delivery providers, office staff, and drivers to keep schedules on track and customers loyal.