Bilingual Customer Support Specialist - Spanish/English

Mapcommunications; North Richland Hills (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

ESOP

Medical/Dental/Vision

Paid Vacation

401K Match

Job summary

Map Communications is seeking a Full-Time Bilingual Customer Service Agent to join our North Richland Hills, TX office. You will greet callers, gather essential information, and relay messages in Spanish and English with a friendly, professional approach.

No prior experience is required; we provide comprehensive training in a supportive team environment. Benefits include ESOP, medical/dental/vision coverage, paid vacation, 401K with company matching, and life insurance.

Qualifications

• Bilingual in Spanish and English (written and spoken).
• Strong communication and typing skills (35 WPM).
• No prior experience required; comprehensive training provided.
• Reliable attendance and schedule adherence expected.

Responsibilities

• Handle a high volume of incoming calls with a polite, professional demeanor.
• Accurately gather, relay, and document caller information.
• Verify and enter information into the system accurately.

Skills

Bilingual Spanish/English

Customer service

Communication skills

Typing 35 WPM

Computer literacy

Attention to detail

Job description

Map Communications is seeking a Full-Time Bilingual Customer Service Agent to join our North Richland Hills, TX office. You will greet callers, gather essential information, and relay messages in Spanish and English with a friendly, professional approach.

No prior experience is required; we provide comprehensive training in a supportive team environment. Benefits include ESOP, medical/dental/vision coverage, paid vacation, 401K with company matching, and life insurance.