Bilingual Customer Service Specialist

Sherwin Williams; Woodbury (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

Sherwin-Williams in Woodbury, MN, seeks a Bilingual Multi-Location Customer Service Specialist to deliver outstanding service across our retail outlets. The role requires fluency in English and at least one additional language to communicate with a diverse customer base.

You will handle inquiries, resolve issues, and maintain deep product knowledge while collaborating with store teams to uphold our brand's reputation and ensure customer satisfaction across multiple locations.

Qualifications

• Bilingual proficiency in English and at least one additional language.
• Retail/customer service experience preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Provide bilingual customer support across multiple store locations.
• Resolve inquiries and issues while maintaining up-to-date product knowledge.
• Collaborate with store teams to ensure high quality service and brand consistency across locations.

Skills

Bilingual

Customer service

Communication

Job description

Sherwin-Williams, a worldwide leader in the development and sale of paints and coatings, is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. This position requires proficiency in English and at least one additional language, enabling effective communication with a diverse customer base. The successful candidate will be responsible for ensuring customer satisfaction by handling inquiries, solving customer challenges and maintaining a deep knowledge of our products and services. This role involves collaboration with various teams to enhance service delivery and uphold our brand's reputation across multiple locations.