Bilingual Customer Service Specialist

Sherwin Williams; Schofield (WI); On-site; USD 36,000 - 52,000; Full time

Job summary

Sherwin-Williams in Wisconsin is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. This role requires proficiency in English and at least one additional language to communicate with a diverse customer base.

You will handle inquiries, resolve challenges, and maintain in-depth product knowledge, collaborating with store teams to uphold the brand's reputation across multiple locations.

Qualifications

• Fluent in English and at least one additional language.
• Prior customer service experience preferred.
• Able to work across multiple store locations.

Responsibilities

• Provide exceptional service across our retail locations.
• Resolve customer inquiries and issues promptly.
• Maintain up-to-date product knowledge and communicate across teams.

Skills

Bilingual

Customer service

Multi-location support

Job description

Sherwin-Williams, a worldwide leader in the development and sale of paints and coatings, is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. This position requires proficiency in English and at least one additional language, enabling effective communication with a diverse customer base. The successful candidate will be responsible for ensuring customer satisfaction by handling inquiries, solving customer challenges and maintaining a deep knowledge of our products and services. This role involves collaboration with various teams to enhance service delivery and uphold our brand's reputation across multiple locations.