Bilingual Customer Service Sales Representative - Call Center

Tuff Shed; Lancaster (TX); Hybrid; Full time

Job summary

An established industry player is seeking a Bilingual Customer Service Sales Representative to join their dynamic call center team. This exciting role involves engaging with customers through various communication channels to drive sales and enhance customer satisfaction. With a competitive pay structure and performance-based bonuses, this position offers a fantastic opportunity to grow within a supportive environment. The company values flexibility, allowing for a hybrid work option after training, making it an ideal role for those who thrive in a fast-paced, customer-focused setting. Join a team committed to quality and innovation in the service industry.

Benefits

Paid Time Off (PTO)

Medical/Dental/Vision Insurance

Employee Stock Ownership Plan (ESOP)

401(k) Plan

Performance-Based Sales Bonus

Flexible Schedule

Work from Home Option

Qualifications

• 1+ year of sales experience preferred, especially in call center or customer service.
• Strong computer skills required, including Microsoft Office and CRM software.

Responsibilities

• Build relationships with customers and partners via calls, texts, and emails.
• Drive sales through persuasive conversations and meet sales targets.

Skills

Bilingual (Spanish and English)

Sales Experience

Customer Service

Proactive Communication

Time Management

Team Collaboration

Tools

Microsoft Office

CRM Software

Job description

Bilingual Customer Service Sales Representative - Call Center

3200 W Pleasant Run Rd, Lancaster, TX 75134, USA

BUILD YOUR CAREER WITH TUFF SHED!

Are you a dynamic communicator with a passion for sales? We’re looking for Bilingual Customer Service Sales Representatives who thrive in a fast-paced environment and are excited to drive sales growth while delivering exceptional customer service. This role is based in our Call Center in Lancaster, TX.

Tuff Shed is recruiting full-time Customer Service Sales Representatives with a hybrid option.

Build your future with Tuff Shed as a successful Customer Service Sales Representative!

• Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat.
• Drive sales through engaging and persuasive conversations while meeting or exceeding targets, using our robust CRM system.

SKILLS AND EXPERIENCE:

• Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role.
• Availability to work a flexible schedule, including evenings, weekends, and some holidays.
• Call Center Hours of Operation are:
• Monday - Saturday 7am to 9pm
• Sundays 8:30am to 7pm
• Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred.
• Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferred.
• Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred.
• Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed.
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public.
• Ability to prioritize and effectively manage time.
• Ability to work successfully within a team environment.
• Ability to speak, read, and write in Spanish and English.

WHAT’S IN IT FOR YOU?

• An opportunity to join a successful company and be part of a dynamic team! We offer competitive pay, a tiered performance-based sales bonus program, and benefits!
• Full Time: PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan, Tier-based Sales Bonus Program.
• On-Demand Access to your pay! (restrictions may apply)
• Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office.

WHO WE ARE:

• Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981 and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting-edge green technology in our materials and manufacturing processes, hold multiple U.S. Patents, and are an approved GSA vendor.

NEXT STEPS:

• Learn more about us! Check out the TUFF SHED Website at www.888tuffshed.com
• Interested? Select "Apply!" We'd love to hear from you!
• Predictive Index Survey: As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five to seven minute survey: Survey Link

SLS2021

Tuff Shed is an equal opportunity employer. Employees and applicants for employment will not be discriminated against on the basis of race, color, religion, national origin, hair texture, hair type, hair length, or a protective hairstyle that is commonly or associated with race, ancestry, religion, creed, physical or mental disability, marital status, civil union partner status, protected medical conditions, gender, gender identity, gender expression, sexual orientation, age, genetic information, or any other characteristic, activity or basis protected by applicable federal, state or local law or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran.

• Pay Type Hourly
• Min Hiring Rate $20.00

Apply Now