Bilingual Customer Service Representative

Konsus, Inc. (Superside); United States; Remote; USD 32,000 - 45,000; Full time

Job summary

A leading company is seeking a passionate Customer Service Representative who is bilingual in Spanish and English for a remote position. The successful candidate will provide excellent inbound support, assist with technical issues, and manage customer information efficiently. If you are committed to delivering exceptional customer experiences and have a flexible schedule, we encourage you to apply.

Qualifications

• 1+ year of customer service experience.
• Open availability for work.
• A quiet, distraction-free environment to work from home.

Responsibilities

• Provide inbound customer support in the customer's preferred language.
• Help customers resolve basic technical issues.
• Track and document information in databases.

Skills

Fluency in Spanish and English

Customer service

Education

High school diploma or GED

Job description

A company is looking for a Customer Service Representative-Remote (Bilingual: Spanish and English).

Key Responsibilities

• Provide inbound customer support using a call flow guide in the customer's preferred language
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases

Required Qualifications

• Fluency in reading, writing, and speaking both Spanish and English
• 1+ year of customer service experience
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from at home