Bilingual Customer Service Rep - Loans & Training (Paid)

Security Finance; Brownsville (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Short-term disability

Long-term disability

Profit sharing

401k with company matching

Paid sick leave

Paid holiday

Paid vacation

Monthly bonus potential

Job summary

You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need.

No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest! In this role you can expect to provide outstanding customer service, market for new and continued customer business, and prepare and process loans and income tax returns.

Qualifications

• Bilingual in English and Spanish.
• Experience in customer service is a plus.
• No prior finance experience required; training provided.

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Skills

Bilingual (English/Spanish)

Customer service experience

Customer-centric attitude

Job description

You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need.

No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest! In this role you can expect to provide outstanding customer service, market for new and continued customer business, and prepare and process loans and income tax returns.