Bilingual Customer Service Rep — Loans & Tax Prep

Security Finance; Georgetown (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental

Life insurance

Disability insurance

401k with company matching

Paid sick, holiday, and vacation time

Monthly bonus potential

Job summary

Security Finance invites you to join our team in Texas as a frontline associate. You’ll greet customers, assess needs, and handle both phone and in-person interactions with a focus on helping customers with financial needs.

No prior finance experience is required; we provide comprehensive training and a strong benefits package. Expect opportunities to grow within a supportive, community-focused environment and monthly bonus potential based on branch goals.

Qualifications

• Experience in customer service
• Bilingual in English and Spanish is preferred
• No prior finance experience required, training provided

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Skills

Customer service

Bilingual English/Spanish

Job description

Security Finance invites you to join our team in Texas as a frontline associate. You’ll greet customers, assess needs, and handle both phone and in-person interactions with a focus on helping customers with financial needs.

No prior finance experience is required; we provide comprehensive training and a strong benefits package. Expect opportunities to grow within a supportive, community-focused environment and monthly bonus potential based on branch goals.