Finance Customer Care Specialist – Loans & Tax

Security Finance; Center (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Profit sharing

401k with company matching

Paid sick, holiday, and vacation time

Monthly bonus

Job summary

Security Finance is seeking a customer-focused team member to assist customers both over the phone and in person. You’ll be the first face customers see, helping with financial needs and contributing to a positive experience in an open, office environment.

No prior finance experience is required — bring your customer-centric attitude and we’ll teach you the rest, with paid on-the-job training and opportunities for advancement.

Qualifications

• You thrive on helping people and delivering service with a customer-centric approach.
• Experience in customer service is beneficial for the role.
• No previous finance experience required; training will be provided.

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Skills

Customer service

Phone support

In-person service

Job description

Security Finance is seeking a customer-focused team member to assist customers both over the phone and in person. You’ll be the first face customers see, helping with financial needs and contributing to a positive experience in an open, office environment.

No prior finance experience is required — bring your customer-centric attitude and we’ll teach you the rest, with paid on-the-job training and opportunities for advancement.