Bilingual Customer Service Rep (English/Spanish)

SmartRecruiters, Inc.; Union City (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Growth opportunities

Team-focused environment

Job summary

Domino's in Union City, NJ is hiring a Customer Service Rep to join our team. This full-time role focuses on delivering outstanding customer service, taking accurate orders in-store and by phone in English and Spanish, and maintaining food quality and cleanliness to Domino’s standards.

You will greet customers, resolve concerns respectfully, and ensure a positive store image while preparing products and following money handling guidelines.

Qualifications

• Fluent in English and Spanish preferred.
• Strong work ethic and attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic math skills.
• Reliable and punctual.

Responsibilities

• Greet customers and provide friendly, professional service
• Take accurate orders in-store and by phone in English and Spanish
• Resolve customer concerns respectfully and efficiently
• Maintain a positive and professional store image at all times
• Prepare products according to Domino’s standards
• Maintain store cleanliness throughout shift
• Follow strict money handling guidelines
• Wear Domino’s-approved uniform
• Apron required when handling food
• Bike drivers must wear helmets
• Maintain professional language (no profanity or inappropriate content)

Skills

Bilingual English/Spanish

Strong work ethic

Attention to detail

Multitasking

Basic math

Reliability and punctuality

Job description

Domino's in Union City, NJ is hiring a Customer Service Rep to join our team. This full-time role focuses on delivering outstanding customer service, taking accurate orders in-store and by phone in English and Spanish, and maintaining food quality and cleanliness to Domino’s standards.

You will greet customers, resolve concerns respectfully, and ensure a positive store image while preparing products and following money handling guidelines.