Bilingual Customer Service Specialist — Fast-Paced Growth Team

Domino; Journal Square (NJ); On-site; USD 21,000 - 26,000; Full time

Job summary

Domino's Jersey City location at 631 Newark Ave is seeking a dependable Customer Service Representative to join our team. This full-time role emphasizes delivering outstanding service while maintaining food quality, cleanliness, and store standards.

Greet customers and take accurate orders in-store and by phone in English and Spanish. Resolve concerns respectfully, keep the store image professional, and ensure proper money handling and safety protocols.

Qualifications

• Strong work ethic and attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic math skills.
• Reliable and punctual.

Responsibilities

• Greet customers and provide friendly, professional service.
• Take accurate orders in-store and by phone in English and Spanish.
• Resolve customer concerns respectfully and efficiently.
• Maintain a positive and professional store image at all times.
• Prepare products according to Domino’s standards.
• Maintain store cleanliness throughout shift.
• Follow strict money handling guidelines.
• Wear Domino’s-approved uniform; apron when handling food.
• Bike drivers must wear helmets.
• Maintain professional language (no profanity).

Skills

Customer service

Bilingual English/Spanish

Multitasking

Attention to detail

Reliability

Punctuality

Basic math

Job description

Domino's Jersey City location at 631 Newark Ave is seeking a dependable Customer Service Representative to join our team. This full-time role emphasizes delivering outstanding service while maintaining food quality, cleanliness, and store standards.

Greet customers and take accurate orders in-store and by phone in English and Spanish. Resolve concerns respectfully, keep the store image professional, and ensure proper money handling and safety protocols.