Bilingual In-Store & Phone Customer Service Pro

Domino's; Journal Square (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Growth opportunities

Team-focused environment

Job summary

Domino’s Jersey City at 631 Newark Ave is seeking a dependable Customer Service Representative to join our team. This full-time role focuses on delivering outstanding service, taking orders, and maintaining food quality and store standards.

You’ll greet customers, handle in-store and phone orders in English and Spanish, resolve concerns, keep the store clean, follow money handling guidelines, and wear the Domino’s-approved uniform.

Qualifications

• Strong work ethic and attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic math skills.
• Reliable and punctual.

Responsibilities

• Greet customers and provide friendly, professional service.
• Take accurate orders in-store and by phone in English and Spanish.
• Resolve customer concerns respectfully and efficiently.
• Maintain a positive and professional store image at all times.
• Prepare products according to Domino’s standards.
• Maintain store cleanliness throughout shift.
• Follow strict money handling guidelines.
• Wear Domino’s-approved uniform.
• Apron required when handling food.
• Bike drivers must wear helmets.
• Maintain professional language (no profanity or inappropriate content).

Skills

Work ethic

Attention to detail

Multitasking

Basic math

Reliability

Punctuality

Job description

Domino’s Jersey City at 631 Newark Ave is seeking a dependable Customer Service Representative to join our team. This full-time role focuses on delivering outstanding service, taking orders, and maintaining food quality and store standards.

You’ll greet customers, handle in-store and phone orders in English and Spanish, resolve concerns, keep the store clean, follow money handling guidelines, and wear the Domino’s-approved uniform.