Bilingual Customer Service Rep (EN/FR) – Hybrid

Cardinal Health; United States; Hybrid; USD 30,000 - 41,000; Full time

Job summary

Cardinal Health in Dublin, Ireland, seeks a bilingual Customer Service Representative capable of handling English and French communications. The role partners with internal Commercial teams, Operations, and order-to-cash functions to ensure accurate, timely product delivery and customer satisfaction.

Working Monday to Friday with a hybrid schedule, you will process orders, respond to inquiries by email and phone, resolve issues on shipping, returns, and invoices, and maintain strong customer

Qualifications

• Fluency in English and French required.
• 1-2 years in a Customer Service / Order Management role.
• SAP knowledge preferred.
• Strong team player with collaborative mindset.

Responsibilities

• Daily processing of orders with accuracy.
• Respond to customer queries via email and telephone promptly.
• Resolve order, shipping, returns, credits & invoice queries.
• Maintain relationships with commercial and OTC teams to ensure right product, time, price.
• Identify and communicate resolutions to delays and data gaps to improve processes.

Skills

English

French

Education

Higher education preferred

Tools

SAP

Job description

Cardinal Health in Dublin, Ireland, seeks a bilingual Customer Service Representative capable of handling English and French communications. The role partners with internal Commercial teams, Operations, and order-to-cash functions to ensure accurate, timely product delivery and customer satisfaction.

Working Monday to Friday with a hybrid schedule, you will process orders, respond to inquiries by email and phone, resolve issues on shipping, returns, and invoices, and maintain strong customer