Bilingual Customer Service Pro - Insurance Support & Growth

Craig Griffiths - State Farm Agent; Richland (WA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Craig Griffiths - State Farm Agent is looking for a Customer Service Representative to enhance customer experiences and support our insurance agency's growth. You will handle inquiries, assist with policy updates, and maintain records while collaborating with team members.

Ideal candidates should possess strong communication skills, attention to detail, and a keen desire to help others. Bilingual Spanish skills are preferred to better meet community needs.

Qualifications

• Bilingual Spanish preferred.
• Previous customer service experience preferred.
• Detail-oriented and able to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Bilingual Spanish

Job description

Craig Griffiths - State Farm Agent is looking for a Customer Service Representative to enhance customer experiences and support our insurance agency's growth. You will handle inquiries, assist with policy updates, and maintain records while collaborating with team members.

Ideal candidates should possess strong communication skills, attention to detail, and a keen desire to help others. Bilingual Spanish skills are preferred to better meet community needs.