Bilingual Customer Service & Paint Delivery Driver

Sherwin-Williams Co.; Bluefield (WV); On-site; USD 32,000 - 48,000; Full time

Job summary

Sherwin-Williams in Bluefield, WV is seeking a delivery associate to serve wholesale and retail customers, determine needs, and recommend products. You will deliver from Store #5063 at 3401 E Cumberland Rd, Bluefield WV 24701 using company vans or pickup trucks.

Responsibilities include assisting customers, processing sales, meeting monthly and yearly goals, loading, tinting, and delivering items, maintaining vehicles, and complying with safety and traffic regulations.

Qualifications

• Must be at least 21 years of age.
• Must be legally authorized to work without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
• If internal to Sherwin-Williams, you must have received at least a “meets expectations” rating on your most recent performance appraisal.
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Load, transport, and deliver items to customers in a safe, timely manner
• Assist with loading and unloading items from vehicles
• Maintain the store vehicle and alert the supervisor to repair and servicing needs
• Adhere to assigned routes and following time schedules
• Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle
• Prepare reports and other documents relating to deliveries
• Operate equipment and machines, such as cars, trucks, forklifts, etc.

Skills

Customer service

English fluency

Spanish fluency

Team player

Safety conscious

Education

High School diploma or GED

Tools

Forklift operation

Vehicle operation

Job description

Sherwin-Williams in Bluefield, WV is seeking a delivery associate to serve wholesale and retail customers, determine needs, and recommend products. You will deliver from Store #5063 at 3401 E Cumberland Rd, Bluefield WV 24701 using company vans or pickup trucks.

Responsibilities include assisting customers, processing sales, meeting monthly and yearly goals, loading, tinting, and delivering items, maintaining vehicles, and complying with safety and traffic regulations.