Bilingual CSR - In-Person Banking Support (FT)

The Pay-O-Matic Corporation; New York, Northern (NY, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Sick Leave

Short-term incentives

Job summary

The Pay-O-Matic Corporation is hiring a CSR in New York for full-time, in-person work at Store 308 and floating locations. You will handle transactions, assist customers with financial needs, and ensure security and accuracy in every POS operation.

Strong bilingual English/Spanish communication is required, with prior customer service and cash-handling experience. This role offers benefits and a competitive hourly wage.

Qualifications

• Fluent English and Spanish required.
• Experience delivering exceptional customer service.
• Experience handling financial transactions.

Responsibilities

• Deliver exceptional guest service, ensuring a positive customer experience in line with company standards.
• Use Point-Of-Sale (POS) system for all transactions
• Work in confined areas alone with an understanding of the Company’s security/safety policies and procedures.
• Open and close the store when required.
• Process money transfer transactions and efficiently manage point of sale operations.
• Adapt well in the face of workplace stressors such as heavy verbal demands of customer service
• Perform transactions successfully while upholding Banking-related Compliance rules and regulations.
• Maintain a harmonious work environment with colleagues through practice of mutual respect.
• Sustain loss prevention protocols, strictly adhering to company policies and store standards.
• Manage company funds, ensuring precise reconciliation with daily receipts and records.
• Implement strong security measures to safeguard company funds and maintain financial integrity.
• Perform daily reconciliation of transactions to ensure accuracy and transparency.

Skills

Bilingual English/Spanish

Customer service

Cash handling

POS systems

Microsoft Office

Tools

POS software

Microsoft Office Suite

Job description

The Pay-O-Matic Corporation is hiring a CSR in New York for full-time, in-person work at Store 308 and floating locations. You will handle transactions, assist customers with financial needs, and ensure security and accuracy in every POS operation.

Strong bilingual English/Spanish communication is required, with prior customer service and cash-handling experience. This role offers benefits and a competitive hourly wage.