Bilingual Counter Sales Representative

LKQ Corporation; Charlotte (NC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k with Generous Company Match

Employee Discounts

Tuition Reimbursement

Paternity Leave

Job summary

LKQ Corporation in Charlotte, NC is seeking motivated individuals to join our team as a customer service associate. You will provide a superior experience to walk-in and phone customers, greet every customer, assist at checkout, and help with problem-solving.

This role emphasizes accurate transactions, organizing records, and coordinating warehouse orders to ensure timely readiness. We offer growth opportunities, competitive benefits, and a supportive work environment.

Qualifications

• 1 year experience required.
• Strong customer service background is essential.
• Prior automotive experience and knowledge of automotive parts preferred.

Responsibilities

• Personally greet every customer and maintain friendly contact during the shopping experience.
• At checkout, apply suggestive selling and assist with problem-solving.
• Maintain orderly files and accurate cash drawer for transactions.
• Monitor inventory levels and store showroom appearance.
• Coordinate orders from the warehouse to ensure timely readiness.

Skills

Customer service

Communication

Problem solving

Multitasking

Education

High School Diploma/GED

Tools

Outlook

Word

Excel

PowerPoint

Job description

Join the LKQ Family! We’re looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.

Responsible for providing a superior customer service experience to all walk-in contact and phone-contact customers.

Essential Job Duties

• Personally greet every customer as they walk through the door and maintain friendly contact throughout their shopping experience.
• At checkout, implement suggestive selling techniques, as appropriate, and assist with problem-solving.
• Maintain orderly files and clean records of all transactions, as well as anaccurate cash drawer.
• Observe changes in inventory to ensure minimum stock levels and store showroom appearance is appropriate
• Coordinate orders from the warehouse to ensure customers’ orders are ready in a timely fashion.
• Assume other duties as assigned.

Supervisory Responsibilities

• Not responsible for supervising employees.

Minimum Requirements

Education & Experience

• 1 year experience required.
• To perform this job this job successfully, an individual must have a strong customer service background.

Preferred Requirements

• High School Diploma/GED.
• Prior automotive experience and knowledge of automotive parts.
• Two to three years of prior customer service relations.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
• Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect one’s own job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Handle multiple tasks or projects simultaneously with moderate complexity.

Essential Physical Demands/Work Environment

• Travel may be required periodically, including overnight stays (contingent on position requirements).
• May be exposed to extreme temperatures, extreme lighting, and high noise levels.
• May need to stand, walk, push, pull, squat, bend, reach, climb stairs; balance; stoop, kneel, or crouch for extended periods.
• Must be able to lift up to 75 pounds.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• PNC Daily Pay Option

Join us for an exciting career journey with positive, driven individuals.