Bilingual Counter Sales Rep

SouthernCarlson; Round Rock (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Positive Culture

Career Growth

Health, Dental, and Vision

401(k) with Company Match

Paid Time Off and Holidays

Respect

Integrity

Teamwork

Family Feel

Job summary

SouthernCarlson in Round Rock, TX is seeking a Counter Sales Representative to be the face of the branch, helping customers find the right solutions while delivering exceptional service and supporting daily operations.

You’ll quote orders, build relationships, and stay current on product lines and vendor offerings, with opportunities for career growth into Outside Sales or Branch Manager.

Qualifications

• High school diploma or GED required.
• 1–2 years of experience in construction supply, building materials, or related industry preferred.
• Knowledge of fasteners, power tools, or pneumatic systems is a plus.
• Proficiency in Microsoft Office and ERP systems.
• Strong math skills with ability to calculate pricing and margins.
• Ability to lift up to 25 lbs regularly and up to 80 lbs occasionally.
• Strong communication skills and a customer-first mindset.
• Bilingual skills are a plus.

Responsibilities

• Provide in-person and phone support to customers by identifying needs and recommending the right products
• Build relationships with customers by delivering knowledgeable, high-energy service
• Proactively reach out to existing and potential customers to drive sales growth
• Prepare quotes and process orders accurately using ERP systems
• Stay up to date on product lines, vendor offerings, and construction industry trends
• Maintain showroom organization, stock levels, and promotional displays
• Coordinate with outside sales, service teams, and leadership to ensure customer satisfaction

Skills

Customer service

Communication

Sales aptitude

Strong math

Bilingual (optional)

Education

High school diploma or GED

Tools

ERP systems

Microsoft Office

Job description

Counter Sales Representative – Full Time

Location: Round Rock, TX

Compensation: Base + Incentive (Based on experience)

About Us

SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, we’ve built our reputation on reliability, integrity, and a commitment to helping our customers get the job done right.

Our success is driven by more than just products — it’s powered by our people, our relationships, and our dedication to providing unmatched service every day.

Our Core Values

At SouthernCarlson, our values guide how we serve customers, support our teammates, and grow our business.

We take ownership of every challenge and go above and beyond to exceed expectations.

We respond quickly and decisively — because our customers’ time matters.

Trust is earned through consistency, accountability, and doing what’s right.

Continuously Improve

We never stop learning, growing, and improving how we work.

Job Description

We’re hiring a Counter Sales Representative (CSR) who thrives in a fast-paced, customer-facing environment. This role is the face of the branch, helping customers find the right solutions while delivering exceptional service and supporting daily operations.

What You’ll Do

• Provide in-person and phone support to customers by identifying needs and recommending the right products
• Build relationships with customers by delivering knowledgeable, high-energy service
• Proactively reach out to existing and potential customers to drive sales growth
• Prepare quotes and process orders accurately using ERP systems
• Stay up to date on product lines, vendor offerings, and construction industry trends
• Maintain showroom organization, stock levels, and promotional displays
• Coordinate with outside sales, service teams, and leadership to ensure customer satisfaction

What We’re Looking For

• High school diploma or GED required
• 1–2 years of experience in construction supply, building materials, or related industry preferred
• Knowledge of fasteners, power tools, or pneumatic systems is a plus
• Proficiency in Microsoft Office and ERP systems
• Strong math skills with ability to calculate pricing and margins
• Ability to lift up to 25 lbs regularly and up to 80 lbs occasionally
• Strong communication skills and a customer-first mindset
• Bilingual skills are a plus

Why You’ll Love Working With Us

• Positive Culture – Team-oriented, supportive, and customer-focused
• Career Growth – Clear path to roles like Outside Sales or Branch Manager
• Health, Dental, and Vision
• 401(k) with Company Match
• Paid Time Off and Holidays
• Respect – We treat everyone with kindness and fairness
• Integrity – We do what’s right, always
• Teamwork – We win together
• Family Feel – A nationwide company with a local, community-driven culture

All offers are contingent upon successful completion of a background check and drug screening.

SouthernCarlson is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.