Bilingual Corporate Receptionist

Behavioral Framework, LLC; Rockville (MD); On-site; USD 50,000 - 55,000; Full time

Job summary

Behavioral Framework, LLC in Rockville, Maryland, is seeking a bilingual Corporate Receptionist to greet visitors, screen calls, manage mail and deliveries, and provide administrative support across departments. The role requires excellent customer service, strong communication skills, and fluency in Spanish.

This on-site position offers a competitive salary range and opportunities to contribute to a mission-driven team serving families.

Qualifications

• High school diploma or equivalent required; front desk/customer service experience preferred.
• Must be able to communicate effectively in writing and verbally with staff and the public.
• Fluency in Spanish is required.

Responsibilities

• Answer, screen, and forward all incoming calls.
• Greet, screen and announce all incoming visitors.
• Receive, sort, and distribute mail; process outgoing mail and packages.
• Manage deliveries and keep common areas clean and orderly.
• Provide administrative support to other departments as needed.

Skills

Customer service

Verbal & written communication

Interpersonal skills

Organizational skills

Analytical thinking

Problem solving

Attention to detail

Spanish speaking

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Apple devices

Job description

Join Our Growing Team as our Corporate ReceptionistAt Behavioral Framework, we’re on a mission to deliver life-changing care for children with autism. We’re hiring a Bilingual Corporate Receptionist in Rockville, Maryland.• Answer, screen, and forward all incoming calls.• Greet, screen and announce all incoming visitors.• Respond promptly and accurately to inquiries and requests for information or service over the phone, email, and in-person.• Receive, sort, and distribute all mail.• Process all outgoing mail and packages; arrange for pickup of courier delivers as requested.• Manage the unpack of all deliveries.• Receive incoming binders and materials from Clinical Supervisor.• Help with gathering and distributing all material requests.• Assist with tracking of outgoing client materials.• Ensure office common areas, conference rooms, kitchen/lunchroom are clean and orderly.• Provide administrative support to other departments as needed.• Other duties as assignedEducation and Experience Requirement:• Minimum of a High School Diploma or equivalent.• Minimum 2 years experience of front desk or customer service.• Hands-on and advanced knowledge with Microsoft Word and Excel.• Experience in the healthcare field is a plus.Knowledge, Skills and Abilities:• Great customer service skills.• Ability to communicate effectively both verbally and in writing with staff, employees, and public.• Good interpersonal and organizational skills.• Good analytical and problem-solving skills.• Knowledge of behavioral health terminology and insurance terminology is a plus.• Advance knowledge of computers and systems, experience with Apple products is a plus.• Ability to operate standard office equipment including but not limited to computers, copiers, and fax machines.• Accurate worker with attention to detail and deadlines.• Spanish speaking individual required.WORK ENVIRONMENT, EQUIPMENT, AND PHYSICAL DEMANDS:The physical demands listed below are representative of those that will be required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to walk, sit, use hands to finger, handle, or feel objects, tools or controls and talk or hear. The employee is occasionally required to stand, reach with hands and arms, climb or balance, stoop, kneel, and crouch. The employee may occasionally lift, and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.Salary: $50,000 to $55,000.00EOEBehavioral Framework is committed to equitable treatment for all employees, clients, and their families. We welcome and respect the diversity of the families we serve, and we focus our organizational efforts to build a culture of respect, dignity, fairness, caring, equality, and self-esteem.We believe our strength comes from the shared experiences of our employees, clients, and community. We pride ourselves on serving a diverse population and always seeking to hire, retain, and promote from a wide variety of backgrounds.