Bilingual Community Program Coordinator (Rose Hill)

Project Access; Los Angeles (CA); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Term life insurance

Employee Assistance Program

401(k) with company match

Pro-rated paid time off + 14 paid jaol

Job summary

Project Access is seeking a Resident Services Coordinator to design and implement programs that enhance community life for residents across four pillars: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building. You will work autonomously to drive long-term outcomes and engage residents through targeted initiatives.

The role requires bilingual English/Spanish communication, experience with housing or social services, and strong organizational skills.

Qualifications

• Fluent in English and Spanish; able to communicate with diverse residents.
• Experience in multi-family housing or related social services fields.
• Experience coordinating programs, outreach, or youth/education initiatives.
• Proficient with MS Office and basic design/CRM tools.
• Strong organizational and time-management skills.

Responsibilities

• Implement programs across four pillars: Economic Stability, Education for Youth & Families, Health & Wellness, Community Building.
• Conduct outreach and survey resident needs with similar pillars.
• Coordinate an after-school and teen program with homework help and enrichment.
• Plan and deliver resident workshops and group sessions; partner with external providers when available.
• Develop partnerships with local service providers to deliver workshops.
• Organize community-building events to foster safe relationships.
• Provide residents with information and referrals to access resources.
• Support food distribution, maintaining food bank partnerships.
• Maintain relationships with property management and schedule regular updates.
• Organize monthly outreach including door-to-door, digital, and on-site presence.
• Recruit, train, and supervise volunteers and interns.
• Use a personal vehicle for supplies and donations; mileage reimbursed.
• Publish monthly newsletters and events calendar.
• Collect outcomes data with emphasis on social impact.
• Assist with budgeting for resident programs and contractor use.

Skills

Bilingual English/Spanish

MS Office proficient

Time management

Strong communicator

Self-starter

Multitasker

Education

2 years experience in housing or social services OR Bachelor’s Degree

CPR & First Aid certified (or obtain within 90 days)

Background check & LiveScan complete

Tools

MS Office Suite

Adobe Acrobat

Canva

Salesforce

Concur

Job description

The opportunity

The Resident Services Coordinator designs and implements programs that enhance community life for residents of all ages. They serve as a vital link between residents and services, creating value through targeted initiatives that address community needs. This role requires an innovative, proactive individual who excels in an autonomous environment, driving positive long-term outcomes through an understanding of the communities in which they serve.

What you’ll do

• Implement core programs and services, which include connecting, engaging, and empowering residents across four initiatives: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
• Conduct outreach and survey resident needs through community engagement aligned with our four pillars.
• Coordinate and oversee an after-school program and teen program encompassing homework assistance and educational enrichment activities.
• Independently plan, prepare, and facilitate resident-facing workshops and group sessions. When external partners are unavailable, deliver core topics directly to maintain consistency and resident engagement.
• Develop & maintain partnerships with local providers to deliver services and workshops.
• Plan & facilitate community-building events that foster safe and meaningful relationships between community members.
• Provide residents with information & referrals to access community resources and services, specifically connecting residents with nonprofit partners who deliver services within our four pillars framework.
• Support food distribution needs in the community, including maintaining food bank partnerships and distribution management.
• Develop and maintain strong relationships with the property management team, scheduling regular communication sessions.
• Organize and conduct monthly outreach requirements including door-to-door outreach, digital/virtual outreach, and physical presence in high-traffic locations.
• Recruit, select, train, and oversee volunteers and interns who support programming at the Resource Center.
• Use personal automobile to acquire program supplies and donations and attend offsite meetings (mileage reimbursed at IRS rate).
• Publish monthly newsletters and calendar of events.
• Collect & submit program outcomes data with emphasis on social impact data collection to measure outcomes within our four pillars.
• Provide input and adhere to budgets for resident service programs, including authority to utilize funds for contractors when needed.

What you’ll bring

• Bilingual English/Spanish required
• Two years of experience in multi-family housing or related fields such as social services or community outreach; or a Bachelor’s Degree in Social Work, Human Services, or related field.
• Experience in both:
• • after-school programs or educational settings for youth
  • serving diverse populations, demonstrating cultural competency and community awareness
• Proficient with MS Office (Excel, Word, Publisher, Outlook). Basic with Adobe Acrobat, Canva, Salesforce, Concur.
• Strong time management, administrative, and organizational skills.
• Self-starter, multi-tasker, and strong communicator
• The physical activity of this position includes minimal bending, walking, kneeling, reaching, and step climbing. Able to lift up to 30 pounds, which includes large boxes of food for a supplemental food distribution program.

Credentials/Certifications

• Valid Driver’s License, clean driving record, and current automobile insurance
• CPR & First Aid certified (or obtained within 90 days of hire)
• Successful completion of background check and LiveScan

The details:

• This is a part-time (24 hrs/wk), non-exempt position
• Schedule: Monday through Thursday: 10am – 4pm, Ability to work an occasional Saturday for an event. Schedule is subject to change.
• Location : Rose Hill Apartments, 4486 Florizel Street Los Angeles, CA 90032
• Wage: $25-25.50/hr
• Benefits offered :
• • Term life insurance and an Employee Assistance Program
  • Safe Harbor 401(k) with 4% company match
  • Pro-rated paid time off + 14 paid holidays

Project Access, Inc. is an at‑will and equal opportunity employer, committed to creating an equitable and inclusive workplace. We value diversity in all its forms and actively seek to build a team that reflects the richness of our community. Our hiring practices are designed to identify and welcome talented individuals regardless of their race, ethnicity, cultural background, religious beliefs or practices, gender identity or expression, relationship status, age, neurotype, physical or sensory abilities, sexual orientation, military service history, or any other aspect of their identity protected by law. We believe that a diverse team leads to better ideas, more innovative solutions, and a stronger community impact. Our goal is to foster an environment where everyone can thrive and contribute their unique perspectives and skills.

Project Access participates in E-** Verify**