Bilingual Community Program Coordinator (Los Gatos)

Project Access; San Jose (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Short-term disability

Term life insurance

Employee Assistance Program (EAP)

Vision insurance (voluntary)

Voluntary life insurance (employee 100

Pet insurance (employee cost)

Supplemental benefits

Safe Harbor 401(k) with 4% company 100

Paid time off

14 paid holidays

Job summary

Project Access in San Jose, CA, is recruiting for a full-time Resident Services role to empower residents in affordable housing communities through engagement, workshops, and partnerships. You will deliver core topics, manage volunteers, and coordinate with property management to ensure consistent program delivery.

The role requires strong communication, organizational skills, and experience in housing or social services.

Qualifications

• Four years of experience in multi-family housing or related fields; or a Bachelor's Degree in Social Work, Human Services, or related field.
• Experience in after-school programs or educational settings for youth.
• Serving diverse populations with cultural competency and community awareness.
• Proficient with MS Office; Basic with Adobe Acrobat, Canva, Salesforce, Concur.
• Strong time management, administrative, and organizational skills.

Responsibilities

• Implement core programs across four initiatives: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
• Conduct outreach and survey resident needs through community engagement aligned with four pillars.
• Plan, prepare, and facilitate resident-facing workshops and group sessions; deliver topics when partners are unavailable.
• Develop and maintain partnerships with local providers to deliver services and workshops.
• Plan and facilitate community-building events to foster safe, meaningful relationships.
• Provide residents with information and referrals to access community resources and nonprofit partners.
• Support food distribution needs including maintaining food bank partnerships and distribution management.
• Build strong relationships with property management and schedule regular communications.
• Organize monthly outreach (door-to-door, digital, and on-site presence).
• Recruit, train, and oversee volunteers and interns at the Resource Center.
• Use vehicle to acquire program supplies and attend offsite meetings; mileage reimbursed.
• Publish monthly newsletters and calendars of events.
• Collect program outcomes data, focusing on social impact data.
• Contribute to budgets for resident service programs, including contractor funds when needed.

Skills

Multifamily housing experience

Community outreach

MS Office proficiency

Time management

Strong communicator

Lift up to 30 pounds

Education

Bachelor's Degree in Social Work, Human Services, or related field

Tools

Adobe Acrobat

Canva

Salesforce

Concur

Job description

Project Access provides programs and services to over 27,000 children, families, and seniors living in affordable housing communities across the country. We strive to empower residents of affordable housing communities through our onsite services, aiming to create pathways for self-reliance and personal growth.

Join the Project Access team and create impact in the lives of our residents. Hear from them and how their lives have changed: www.project-access.org/success-stories/

What you'll do

• Implement core programs and services, which include connecting, engaging, and empowering residents across four initiatives: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
• Conduct outreach and survey resident needs through community engagement aligned with our four pillars.
• Independently plan, prepare, and facilitate resident-facing workshops and group sessions. When external partners are unavailable, deliver core topics directly to maintain consistency and resident engagement.
• Develop & maintain partnerships with local providers to deliver services and workshops.
• Plan & facilitate community-building events that foster safe and meaningful relationships between community members.
• Provide residents with information & referrals to access community resources and services, specifically connecting residents with nonprofit partners who deliver services within our four pillars framework.
• Support food distribution needs in the community, including maintaining food bank partnerships and distribution management.
• Develop and maintain strong relationships with the property management team, scheduling regular communication sessions.
• Organize and conduct monthly outreach requirements including door-to-door outreach, digital/virtual outreach, and physical presence in high-traffic locations.
• Recruit, select, train, and oversee volunteers and interns who support programming at the Resource Center.
• Use personal automobile to acquire program supplies and donations and attend offsite meetings (mileage reimbursed at IRS rate).
• Publish monthly newsletters and calendar of events.
• Collect & submit program outcomes data with emphasis on social impact data collection to measure outcomes within our four pillars.
• Provide input and adhere to budgets for resident service programs, including authority to utilize funds for contractors when needed.

What you'll bring

• Four years of experience in multi-family housing or related fields such as social services or community outreach; or a Bachelor's Degree in Social Work, Human Services, or related field.
• Experience in both:
• after-school programs or educational settings for youth
• serving diverse populations, demonstrating cultural competency and community awareness.
• Proficient with MS Office (Excel, Word, Publisher, Outlook). Basic with Adobe Acrobat, Canva, Salesforce, Concur.
• Strong time management, administrative, and organizational skills.
• Self-starter, multi-tasker, and strong communicator
• The physical activity of this position includes minimal bending, walking, kneeling, reaching, and step climbing. Able to lift up to 30 pounds, which includes large boxes of food for a supplemental food distribution program

Credentials/Certifications

• Valid Driver’s License, clean driving record, and current automobile insurance
• CPR & First Aid certified (or obtained within 90 days of hire)
• Successful completion of background check

The details:

• This is a full-time, non-exempt position
• Schedule:
• Tuesday through Friday: 10am-6:30pm
• Saturday: 9am-5:30pm
• Wage: $29.50/hr
• Benefits offered :
• Health insurance, dental insurance, short-term disability, term life insurance, and an Employee Assistance Program (EAP). Additionally, the following voluntary benefits are available at 100% employee cost: vision insurance, voluntary life insurance, pet insurance, and supplemental benefits.
• Safe Harbor 401(k) with 4% company match
• Paid time off + 14 paid holidays

Project Access, Inc. is an at-will and equal opportunity employer, committed to creating an equitable and inclusive workplace.

We value diversity in all its forms and actively seek to build a team that reflects the richness of our community.

Our hiring practices are designed to identify and welcome talented individuals regardless of their race, ethnicity, cultural background, religious beliefs or practices, gender identity or expression, relationship status, age, neurotype, physical or sensory abilities, sexual orientation, military service history, or any other aspect of their identity protected by law.

We believe that a diverse team leads to better ideas, more innovative solutions, and a stronger community impact.

Our goal is to foster an environment where everyone can thrive and contribute their unique perspectives and skills.

The pay range for this role is: