Bilingual Community Health Navigator II (Spanish) | Field/Remote

Horizontal 2; San Leandro (CA); Hybrid; USD 52,000 - 76,000; Full time

Job summary

MedZed is seeking a Community Health Navigator II to serve as an ECM care manager for high-acuity members, mentoring staff, and modeling excellence in engagement and documentation. You will handle outreach, assessments, care plan updates, and care coordination in community settings to improve access to primary care.

This non-clinical in-field role requires at least 4 days per week in the field, including door-knocks and in-person visits, with strong emphasis on compliance and documentation in

Qualifications

• High School Diploma or equivalent required.
• 2+ years’ experience in ECM, case management, or community health.
• Bilingual Spanish required.
• Strong documentation and compliance skills.
• Ability to manage complex psychosocial and medical needs.

Responsibilities

• Manage an ECM caseload up to 50+ members.
• Complete initial and follow-up assessments including Primary, Secondary, PHQ-9, and required reassessments.
• Develop and update individualized Care Plans.
• Calls, field visits, and door knock to enroll new members.
• Coordinate referrals to health plans, providers, and community resources.
• Document timely, accurate, and compliant case notes in Salesforce Health Cloud.
• Participate in interdisciplinary case conferences and team huddles.
• Maintain compliance with CalAIM, DHCS, and health plan requirements.

Skills

Bilingual Spanish

ECM case mgmt

Documentation

Outreach

Care coordination

Interdisciplinary teamwork

Education

High School Diploma or equivalent

Tools

Salesforce HC

Job description

MedZed is seeking a Community Health Navigator II to serve as an ECM care manager for high-acuity members, mentoring staff, and modeling excellence in engagement and documentation. You will handle outreach, assessments, care plan updates, and care coordination in community settings to improve access to primary care.

This non-clinical in-field role requires at least 4 days per week in the field, including door-knocks and in-person visits, with strong emphasis on compliance and documentation in