Bilingual Community Engagement Specialist

Dynamic Workforce Solutions

Omaha (NE)

On-site

USD 26,000 - 29,000

Full time

4 days ago

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Benefits offered by this job

Health

Life

Dental and Disability

PTO

Paid Holidays

401K

Flexible Spending Account

Tuition Assistance

Job summary

Dynamic Workforce Solutions in Omaha, NE is seeking a Community Engagement Specialist to build relationships with participants, employers and community agencies and to assist with program enrollment and job search resources.

This non-exempt role requires bilingual Spanish/English, strong communication skills, and the ability to work evenings/weekends for outreach events as needed. Office setting with potential travel within the area.

Qualifications

Education: High school diploma or GED, and 1–2 years of experience in a Workforce environment or coordination/planning.
AA or BA preferred.
Bilingual Spanish/English required.
Significant experience in business-to-business marketing or work in a community-based organization.

Responsibilities

Develop relationships with community organizations and agencies to encourage enrollment in workforce center programs.
Conduct outreach presentations to diverse audiences including students, parents, educators, and job seekers.
Identify and implement outreach opportunities to meet employer needs.
Assist in talent acquisition for local businesses, including screening candidates.
Coordinate with participants and employers to verify placement/retention in employment.
Maintain knowledge of community events and collaborative recruitment strategies.

Skills

Bilingual Spanish

Public speaking

Verbal and written communication

Confidentiality

Education

High school diploma or GED

AA or BA preferred

Tools

Microsoft Office

Job description

Job Title: Community Engagement Specialist Reports to: Community Engagement Supervisor

Position Classification : Non-exempt Office Location: Omaha, NE

Wage Range: $19.00 - $21.00 per hour

Bilingual Spanish required!

Primary Objectives of Position:

The Community Engagement Team is responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. The Community Engagement Team is responsible for assisting customers in the Resource Room while triaging their needs and referring to American Job Center and community programs.

Essential Job Functions:

Develop relationships with community organizations, educational facilities and social service agencies to encourage enrollment in workforce center programs.
Conduct outreach presentations as needed with a wide range of audiences including high school students, parents, educators, older adults, transitioning job seekers at halfway houses, etc.
Identify, develop, and implement strategic outreach and recruitment opportunities to ensure proper quantity and quality of talent is available to meet employer needs.
Appropriately connect career seekers to open positions, resulting in Additionally, connect career seekers to opportunities for training and development and other career center services to increase opportunities for employment.
Assist in all aspects of talent acquisition for local businesses including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions.
Contact participants and/or employers on a regular basis to verify and document placement/retention in employment.
Establish and maintain knowledge of community and participate in community events and other activities including collaborative recruitment strategies with community partners. This may require a weekend and evening work schedule.
Assist individuals with understanding and completing program enrollment
Conduct eligibility
Use computers and printed materials, assist customers in accessing various websites including state systems, for relevant information on job search information and other resources for developing job leads.
Assist customers in accessing labor market information and provide assistance on applications, resume and cover letter development and work search software tools.
Acquire and maintain knowledge of market research tools and the trends in the industry or sector to appropriately guide and direct career seekers to placement or education.
Ensure that customer files and records are maintained in accordance with legal requirements and Company policies and procedures.
Utilize Extreme Customer Service behaviors in all interactions with internal and external

Other Job Duties:

This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.

Physical Demands/Work Environment:

Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations.

Required Competencies:

Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity.

Qualifications:

Education: High school diploma or GED, and 1-2 years of experience in a Workforce environment or coordination/planning experience. AA or BA preferred.

Experience: Significant demonstrable experience in business-to-business marketing or work in a community-based organization.

Skills/Abilities: Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written and oral. Excellent verbal and written communication skills including ability to do public speaking and conduct training sessions. Bilingual (Spanish/English) required. The ability to maintain confidentiality is a must.

Demonstrated ability to use various software programs (Microsoft Office) for correspondence, reports, statistical compilation, analysis and database access.

Must be accustomed to working in a complex, fast-paced and confidential work environment. Ability to follow complex instructions, prioritize tasks, and effectively utilize resources to complete projects in a timely and accurate manner. Superior attention to detail is a must.

Benefits: