Bilingual Clinic Front Desk Specialist

Family Health Services Corporation; Jerome (ID); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonus up to $520

Job summary

Family Health Services is seeking a receptionist to support clinic operations, including answering phones, greeting patients, scheduling appointments, and performing routine clerical tasks. Bilingual English/Spanish required to assist a diverse patient base and coordinate with healthcare staff.

The role requires a High school diploma or GED, basic computer skills with Microsoft Office, and prior experience in a medical or behavioral health setting is preferred.

Qualifications

• High school diploma or GED required.
• Computer skills and familiarity with Microsoft programs required.
• 6 months experience in a medical or behavioral health clinic preferred.

Responsibilities

• Answers phones, routes calls, greets visitors and patients, and provides general information.
• Processes mail and distributes materials to staff.
• Drafts basic correspondence, enters data, prints letters and reports.
• Files and maintains patient charts and records.
• Schedules appointments and maintains calendar.
• Updates patient information and handles payments in the system.
• Provides translation/interpretation as needed.

Skills

Bilingual English/Spanish

Receptionist skills

Calendar management

Data entry

Phone etiquette

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Family Health Services is seeking a receptionist to support clinic operations, including answering phones, greeting patients, scheduling appointments, and performing routine clerical tasks. Bilingual English/Spanish required to assist a diverse patient base and coordinate with healthcare staff.

The role requires a High school diploma or GED, basic computer skills with Microsoft Office, and prior experience in a medical or behavioral health setting is preferred.