Bilingual Claims Triage Specialist — Growth Path

Argo Group; Omaha (NE); On-site; USD 56,000 - 77,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off

Professional development opportunities

Job summary

Argo Group is hiring a Bilingual Triage Specialist in Omaha. This position requires proficiency in both English and Spanish and focuses on supporting claims adjusters in processing commercial claims.

The ideal candidate has customer service experience and a strong understanding of commercial insurance. This is a full-time, in-office role with opportunities for growth within the insurance industry.

Qualifications

• 1 year insurance experience required; general knowledge of commercial insurance.
• 3 years of relevant work experience or vocational education with relevant experience.
• Ability to communicate clearly on the phone is crucial.

Responsibilities

• Provide clerical support to claims adjusters for timely claims processing.
• Update claims database and contact brokers as needed.
• Screen incoming calls and assign to appropriate parties.

Skills

Bilingual (English and Spanish)

Customer Service Focus

Knowledge of Commercial Insurance

Effective Time Management

Analytical Skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Guidewire

ClaimsCenter

Word

Excel

Outlook

Job description

Argo Group is hiring a Bilingual Triage Specialist in Omaha. This position requires proficiency in both English and Spanish and focuses on supporting claims adjusters in processing commercial claims.

The ideal candidate has customer service experience and a strong understanding of commercial insurance. This is a full-time, in-office role with opportunities for growth within the insurance industry.