Bilingual Claims Triage Pro: Fast Intake & Support

Clearbrook Group Services Inc.; Omaha (NE); On-site; USD 55,651 - 77,000; Full time

Benefits offered by this job

Annual bonus based on performance

Comprehensive benefits package including health, dental, and vision

401(k) with company match

Paid time off

Professional development opportunities

Job summary

Clearbrook Group Services Inc. is seeking a Bilingual Claims Intake/FNOL/Triage Specialist in Omaha, NE. This position involves managing new commercial claims, providing support for claims adjusters, and enhancing operational efficiency.

The ideal candidate has insurance experience, excellent bilingual communication skills, and a high school diploma, with a preference for candidates holding a Bachelor’s degree. The role offers competitive pay based on location and a comprehensive benefits package.

Qualifications

• One year of insurance experience required.
• Experience working with Guidewire and/or ClaimsCenter preferred.
• Strong accountability and willingness to learn the triage claims function.

Responsibilities

• Provide clerical support to claims adjusters.
• Update claims in the database and contact brokers.
• Screen incoming phone calls and assess claims.

Skills

Bilingual communication (English and Spanish)

Time management

Interpersonal skills

Education

High school diploma or equivalent

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Clearbrook Group Services Inc. is seeking a Bilingual Claims Intake/FNOL/Triage Specialist in Omaha, NE. This position involves managing new commercial claims, providing support for claims adjusters, and enhancing operational efficiency.

The ideal candidate has insurance experience, excellent bilingual communication skills, and a high school diploma, with a preference for candidates holding a Bachelor’s degree. The role offers competitive pay based on location and a comprehensive benefits package.