What You’ll Do
Position Summary
Center Directors are important spirited leaders atSuvidaHealthcare thatbringjoy to every patient, patient family, and employee interaction.Center Directors will be responsible for clinic operations in and around their clinics, you will be the owner of the success of your clinic.Center Directors are expected to lead clinical and non-clinical employees, support operational initiatives, engage in neighborhood and community activities, andgenerally ensurethat clinic operations run smoothly andtimelydaily. Essential responsibilities consist of but not all inclusive:
Responsibilities
- Incorporates culturally and sociallyappropriate conceptswithinSuvidaHealthcare’s Lifestyle Medicine Programs
- Supervising,coachingand mentoring a multi-disciplinary team of 15+
- Leading the execution of in-clinic operational initiatives
- Problem-solving employee and patient problems in the moment
- Ensuring our patients are always delighted with the level of care theyreceive
- Ensuring our scheduling and billing processes are executedefficiently
- Overseeing our clinical and community areas
- Advocating for your clinic, team, and patients
- Being an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partners
- Supporting and contributing to on-the-ground marketing initiatives
- Generally ensuring clinic operations are running smoothlydaily
- Directs the design, implementation, and evaluation ofSuvidaHealthcare Clinics
- Oversight of the clinic’s specialty provider network
- Ensureappropriate programsand activities are provided to meet patient needs and state and federalrequirements
- Support growth of other Texas clinics to help stand up and driveperformance
- Ensure clinic and operational programs and activities are adapted to meet changing needs ofpatients
- Coordinates recruitment,selection, and training of operational and clinical support staff.
- Schedules and assigns staff effectively, and continuously evaluates staff assignments to ensure quality care and program delivery to meet patient and clinicalneeds
- Assistsclinical and operational leadership in budgeting needs to ensure effectiveutilizationof resources.
- Serves as a source of expert knowledge forSuvidaHealthcare’s clinical operations and provides support and education to the leadership.
- Maintains and monitorsutilizationof resources, physical space, equipment, department protocols, equipment, standards, policies, andpractices
- Develops, implements, andmonitorsperformance improvement plans to ensure compliance and address performance improvementopportunities
- Other duties asassigned
What You’ll Bring
Knowledge, Skills, and Abilities
- 10+ years’ experience in healthcare orsimilar field
- 10+ years of management experience
- Bilingual-Spanish highly preferred
- Experience in designing, implementing, and evaluating large scale healthcare centers/clinics
- Experience in Value-based care operations
- Well versed in clinic unit economics
- Experience in value-based care reimbursement methodologies and value-based carecontracting
- Strong leadership skills and strong influencing skills
- Incredible level of organization and detail orientation
- Excellent written and verbal communication skills with the ability to communicate effectively with leaders across the organization and externalcustomers
- Experiencemaintainingoperations according to an establishedbudget
- P&L ownership
- Experience with growing a business, interacting with externalstakeholders
- Passionate about culturally sensitive care, results driven individual and teamplayer
Education, Experience, Licensure, or Certification Requirements
- Bachelor’sDegree in Healthcareor related field
- Master’s Degreepreferred
Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any typewith regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.