Bilingual Case Manager & Youth Engagement Specialist

WestCoast Children's Clinic; Oakland (CA); Hybrid; USD 43,000 - 47,000; Full time

Benefits offered by this job

Employer-paid Medical Benefits for Em

Dental & Vision

401(k) retirement plan

Wellness stipend

Paid holidays

Professional development

EAP

Job summary

WestCoast Children’s Clinic in Oakland, CA is seeking a Case Manager and Engagement Specialist to provide clinical case management and outreach for foster youth within STAT and Project AWOL programs. This is a Regular Full Time (1.0 FTE), non-exempt role with hybrid in-person and remote documentation responsibilities.

You will deliver trauma-informed, client-centered services, support Medi-Cal billing, and coordinate care across mental health, education, and community resources, helping youth

Qualifications

• Minimum of two (2) years of experience working with systems involved youth (required).
• Bachelor’s degree in Psychology, Criminal Justice, Social Work, or a related field (preferred).
• Bilingual in English and Spanish (preferred).
• Experience providing case management and rehabilitation services.
• Demonstrated experience working with diverse adolescents with complex trauma, dual diagnosis, high mental health needs, or experience as sexually exploited minors.
• Knowledge of Alameda and SF County community resources for TAY youth.
• Experience delivering services in diverse community settings (homes, schools, neighborhoods, partner agencies).
• Ability to travel by car to meet with clients, generally within a 90 mile radius of WCC's Oakland office.

Responsibilities

• Delivers individualized clinical case management, rehabilitation, and flexible care via community outreach and telehealth.
• Supports youth experiencing runaway behavior or placement disruptions, advocating for safe transitions into foster, relative, or group homes.
• Provides targeted early interventions to stabilize crises (STAT), address placement challenges, and maintain ongoing relational care (Project AWOL).
• Empowers youth to engage in care planning while connecting them to mental health services, mentorship, and vital community resources.
• Bridges service gaps for youth missing from care to address their physical, emotional, and safety needs.
• Assists youth with navigating Medi-Cal coverage to ensure continuous, uninterrupted healthcare and therapeutic support.
• Offers trauma psycho-education and advocacy to help youth process their experiences and build self-advocacy skills.
• Guides youth through delicate placement transitions with emotional and practical support.
• Maintains timely Medi-Cal/ACBHCS/DCFS compliance, meets service hour requirements, and completes ongoing professional training.

Skills

Case management

Trauma-informed care

Bilingual English/Spanish

Documentation

Collaboration

Education

Bachelor’s degree in Psychology, Social Work, or related field

Job description

WestCoast Children’s Clinic in Oakland, CA is seeking a Case Manager and Engagement Specialist to provide clinical case management and outreach for foster youth within STAT and Project AWOL programs. This is a Regular Full Time (1.0 FTE), non-exempt role with hybrid in-person and remote documentation responsibilities.

You will deliver trauma-informed, client-centered services, support Medi-Cal billing, and coordinate care across mental health, education, and community resources, helping youth